SOURCE: TeleNav, Inc.

August 18, 2008 08:00 ET

TransCare Makes the Rounds With TeleNav Track™

Ambulance Company Improves Responsiveness and Driver Communication With GPS Tracking and Navigation Service

SUNNYVALE, CA and BROOKLYN, NY--(Marketwire - August 18, 2008) - TeleNav, Inc. today announced that TransCare, the largest ambulance provider in the northeast region of the US, has streamlined its dispatch operations and improved response times with its use of TeleNav Track™, a GPS-enabled Mobile Resource Management (MRM) service.

TransCare offers a wide range of medical transportation solutions, including emergency ambulance services and non-emergency paratransit services for the elderly and disabled, and has over 1,600 field employees and over 200 ambulances. After experiencing challenges with using one-way pagers and radios, TransCare began exploring GPS-based MRM solutions that would allow management to easily locate and dispatch ambulances, as well as integrate within its existing dispatch system. The company chose to deploy TeleNav Track on over 200 Sprint cell phones.

In the highly competitive and time-critical emergency services industry, TransCare saw immediate improvements after deploying TeleNav Track. The solution showed dispatchers exact locations of all ambulances, enabling them to dispatch the closest vehicle when calls arrived. In doing so, the company cut average response times, ensured vehicles were being used effectively and contributed to its bottom line. Additionally, TransCare was able to eliminate its one-way communication pagers in favor of mobile phones that offer two-way communication between vehicles and the back office. This advancement allows management to communicate vital transport information to drivers based on their current locations.

"TeleNav Track has streamlined our dispatch operations," Jim Ligorski, chief technology officer at TransCare. "It has significantly reduced the amount of time we spend looking for drivers and works seamlessly with our existing communications system. Integration was a key priority for us and TeleNav Track has surpassed all our initial expectations."

In addition to improved response times, TeleNav Track's extensive reporting capabilities have allowed TransCare to document its drivers' activities. The information is time and date stamped, which the company can use if an emergency or problem were to arise.

"Improved responsiveness is one of the most valuable benefits a business owner can receive from deploying an MRM solution," said Sal Dhanani, co-founder and senior director of marketing at TeleNav. "TeleNav Track gives managers a comprehensive view of mobile employees and equipment, allowing them to know where assets are located at a moment's notice. This type of information is invaluable in industries where response time is key, and competition among businesses creates the need for exceptional customer service."

TeleNav Track enables organizations to optimize mobile workforce operations through mobile GPS tracking and navigation, wireless timesheets, job dispatching and wireless forms -- all using existing GPS-enabled cell phones. Currently, more than 8,000 organizations rely on TeleNav Track to help manage their mobile resources.

Industry analyst firm Frost & Sullivan recently recognized TeleNav Track as the #1 MRM solution with its 2008 North American Mobility Award for Best MRM Solution on a Handheld Device. For a free consultation or to order TeleNav Track, customers should visit http://www.telenavtrack.com or call 1.88.TeleNav.2 (1.888.353.6282).

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About TransCare

TransCare provides a full range of medical transportation solutions in an innovative, reliable and cost-effective manner that is unsurpassed in the industry. Led by an experienced executive team with over 150 years combined experience in transportation management, the entire TransCare organization -- from the transportation coordinators to the certified paramedics and emergency medical technicians -- is dedicated to developing comprehensive transportation programs that are tailored to meet the specific challenges of health care institutions and municipalities.

About TeleNav, Inc.

TeleNav, Inc., a privately-held company headquartered in Sunnyvale, California, was the first to launch a cell phone GPS system in the United States. Deployed by 15 carriers in 21 countries, TeleNav is a global leader in wireless location-based services (LBS). Currently, the company's solutions are available in four continents, including North and South America, Asia and Europe.

TeleNav's solutions include GPS navigation, Mobile Resource Management (MRM), asset GPS tracking (AVL), social networking and local search. The company's flagship product, TeleNav GPS Navigator™, is comparable to in-car systems found in luxury vehicles, offering a unique experience with functionality, such as automatically-updated maps and business locations, full color 3D moving maps, traffic alerts and one-click rerouting, location-sharing, business reviews, speech recognition, Wi-Fi hotspot finder, lowest-price fuel finder and more. TeleNav's enterprise application, TeleNav Track, incorporates GPS-enabled tracking, time sheets, wireless forms and navigation. TeleNav Track is a widely adopted service with over 8,000 customer organizations using it today.

TeleNav products are available on more than 200 wireless devices and run on all major mobile platforms currently available. TeleNav's partners include Sprint Nextel, AT&T, T-Mobile USA, Alltel, Boost Mobile, Qwest, SouthernLINC Wireless, Rogers, Bell Mobility, T-Mobile UK, T-Mobile Austria, China Mobile, Vivo Brazil, NII Holdings, Research In Motion (RIM), Motorola, Samsung, Sanyo, LG, Palm, HTC, Hewlett-Packard, Nokia, NAVTEQ, Tele Atlas, deCarta, INRIX, Qualcomm and SiRF Technology Holdings.

For more information on TeleNav, please visit www.telenav.com.

Copyright 2008 TeleNav, Inc. All Rights Reserved.

"TeleNav," "telenavtrack," the TeleNav logo, and "telenav.com" are registered and unregistered trademarks and/or service marks of TeleNav, Inc. Unless otherwise noted, all other trademarks, service marks, and logos used in this press release are the trademarks, service marks or logos of their respective owners.

Contact Information

  • Contact:
    LEWIS PR for TeleNav
    Cari Goodrich:
    408-573-3663

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