SOURCE: Vangent


January 06, 2010 14:12 ET

Vangent Partners With Senture to Support 2010 Census Operations

Senture Was Selected in a Competitive Bidding Process and for Their Capabilities, Capacity and Past Experience

ARLINGTON, VA--(Marketwire - January 6, 2010) - Vangent, Inc., a leading global provider of information management and strategic business process services, today announced that, as a subcontract partner to Lockheed Martin, it has partnered with Senture to support 2010 Census call center operations based in Sandy, Utah.

Senture is a small business with headquarters in London, Kentucky and expects to hire approximately 1,500 people in support of the contract. Senture's employees will work in commercial call center facilities in London, Kentucky and Monticello, Kentucky. Most employees will be hired as phone agents and support staff to perform Telephone Questionnaire Assistance (TQA) and Coverage Follow-up (CFU) call center work for Vangent.

"Senture was selected based on their experience in federal government call center work," said Mac Curtis, President and CEO of Vangent. "Vangent has partnered with Senture in the past. They understand the business and will add value to the program."

In January 2010, Vangent plans to begin hiring approximately 1,600 full- and part-time employees to staff a Sandy, Utah-based call center that will serve as an information resource and hotline for U.S. residents who have questions about how to complete the 2010 Census form and general questions about the Census. Other work performed at this location includes outbound calls to residents to follow up with households to ensure that no one was missed or counted more than once. This work is expected to conclude no later than August 2010.

Ideal candidates include full- or part-time job seekers, retirees, college students, unemployed persons and ambulatory-challenged persons. Vangent is an equal opportunity employer and seeks to hire a diverse workforce to support this effort. Off-hour schedules and foreign language speaking agents will receive additional differential pay. Job seekers are encouraged to apply at

In addition to the Sandy, Utah site, Vangent will run similar call centers in Lawrence, Kansas and Phoenix, Arizona. Vangent will also operate a paper data capture center in Phoenix, Arizona.

Vangent is part of the Lockheed Martin-led Decennial Response Integration System (DRIS) program team responsible for the people, process, technology and infrastructure for the United States' 2010 Census.

About the 2010 Census

The 2010 Census is the 23rd Decennial Census and is required by the U.S. Constitution. It is the largest non-military activity undertaken by the federal government.

The 2010 Census has a significant impact on local communities. The data are used to apportion the U.S. House of Representatives. Data are also used to distribute $400 billion per year in federal funds to local, state and tribal governments for projects such as new roads, bridges, buildings, schools, electronic infrastructure and social services.

About Vangent, Inc.

Vangent, Inc. is a global provider of consulting, systems integration, human capital management and business process services to the U.S. federal and international governments, higher education institutions and corporations. Vangent's 7,000 employees support clients including the Centers for Medicare & Medicaid Services, the U.S. Departments of Defense, Education, Health and Human Services, and Labor; and the U.S. Office of Personnel Management, as well as Fortune 500 companies. Headquartered in Arlington, Virginia, the company has offices throughout the U.S. and in the U.K., Canada, Mexico, Venezuela, and Argentina. For more information, visit

About Senture, LLC

Senture, LLC provides business process outsourcing services nationally to commercial and government clients. As a small business with call centers in Kentucky and Florida, Senture provides class-leading, integrated solutions at highly competitive prices. Senture has earned respect and accolades of some of the largest firms in the country by providing exceptional quality work. For more information, visit

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