SOURCE: Varian Semiconductor

November 02, 2007 10:30 ET

Varian Semiconductor Rated #1 Equipment Supplier in Taiwan

GLOUCESTER, MA--(Marketwire - November 2, 2007) - Varian Semiconductor Equipment Associates, Inc. (NASDAQ: VSEA) today announced that it was rated the best equipment supplier by customers in Taiwan, according to a customer satisfaction survey sponsored by VLSI Research Inc. Varian Semiconductor was voted #1 among 61 suppliers by equipment users in Taiwan who participated in the survey.

The customer satisfaction survey, conducted in the spring of 2007, asked users of chip-making equipment to rate their suppliers on a ten-point scale among 13 categories that exemplify a supplier's relationship with customers. Varian Semiconductor scored a survey-leading 8.71. The 13 categories included seven measures of equipment performance and six measures of customer service.

The equipment performance measures were: cost of ownership, uptime, software, build quality, usable throughput, quality of results and product performance. Customer service measures included: process support, field engineering support, spares support, support after sales, technical leadership in the supplier's field and the supplier's overall commitment to supporting its customers' needs.

"Considering Varian Semiconductor's longstanding reputation for excellence in customer satisfaction, it's no surprise that they scored so well with equipment users throughout Taiwan," said G. Dan Hutcheson, chief executive officer of VLSI Research Inc. "At VLSI Research, we understand the intimate connection between customer satisfaction and market share, and Varian Semiconductor continues to prove why it remains the #1 supplier of ion implant equipment in the world. This also validates the previous VLSI Research 10 BEST awards, which concluded that Varian Semiconductor ranked #1 in customer satisfaction in the Large Wafer Processing and Chip Making Equipment categories and was #1 in customer satisfaction 10 of the last 11 years."

"These results underscore our commitment to customer excellence, and in particular, to delivering our customers in Taiwan the highest quality of value-added products and services that increase their productivity and lower their costs," said Gary Dickerson, chief executive officer of Varian Semiconductor. "We thank our customers in Taiwan for recognizing and rewarding our efforts, and want to assure them that we will continue to earn their confidence and trust."

About Varian Semiconductor

Varian Semiconductor Equipment Associates is the leading supplier of ion implant equipment to semiconductor manufacturers, enabling them to pack more, higher performing transistors into computer chips that are revolutionizing the electronics industry. Varian Semiconductor's products are used by chip manufacturers worldwide to produce high-performance semiconductor devices. Customers have made Varian Semiconductor the market leader in ion implant because of its architecturally superior products that lower their costs and improve their productivity. The Company has ranked #1 in the VLSI Research Customer Satisfaction Survey 10 times over the last 11 years. Varian Semiconductor operates globally and is headquartered in Gloucester, Massachusetts. More information can be found on Varian Semiconductor's web site at

About VLSI Research Inc.

VLSI Research Inc. is the leading provider of market research and economic analysis on the technical, business, and economic aspects of the high technology chip making industry. The Company is known for its unparalleled accuracy, innovation in market research, and its sharply focused insight into the rapidly changing landscape of the chip making business. VLSI Research's databases on chip making are used throughout the industry, the investment community, and by governments for decisive strategic planning. VLSI Research was founded in 1976 and incorporated in California in 1981. The Company's website is

Note: This release contains forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. For this purpose, the statements concerning the Company's performance, market share and technology leadership, technological capabilities and benefits and growth are forward-looking statements and any statements using the terms "believes," "anticipates," "expects," "plans," or similar expressions are forward-looking statements. There are a number of important risks and factors that could cause actual events to differ materially from those suggested or indicated by such forward-looking statements. These include, among others, volatility in the semiconductor equipment industry; economic conditions in general and as they affect the Company's customers; significant fluctuations in the Company's quarterly operating results; the impact of rapid technological change; the Company's dependence on the development and introduction of new products; the Company's concentration on ion implantation systems and related products; concentration in the Company's customer base and lengthy sales cycles; the highly competitive market in which the Company competes; the risks associated with international sales; foreign currency risks; and general economic conditions; and other factors identified in the Company's Annual Report on Form 10-K, and the most recent Quarterly Reports on Form 10-Q filed with the Securities and Exchange Commission. The Company cannot guarantee any future results, levels of activity, performance or achievement. The Company undertakes no obligation to update any of the forward-looking statements after the date of this press release.

Contact Information

  • Contacts:
    Bob Halliday
    Executive Vice President
    Chief Financial Officer
    Mary Wright
    Director, Investor Relations