SOURCE: Friendly Chevrolet of Puyallup

Friendly Chevrolet of Puyallup

January 26, 2010 01:13 ET

Washington Dealership: Friendly Chevrolet of Puyallup "12 Reasons" Customer Relationship Program

PUYALLUP, WA--(Marketwire - January 26, 2010) - Car shoppers in Western Washington have numerous choices in their search for vehicle sales and service needs. One dealership is stacking the deck in its favor with a comprehensive program loaded with customer benefits unrivaled by any competitor. Locally owned by husband and wife Rick and Pam Andersen, Friendly Chevrolet of Puyallup has implemented their customer relationship program which caters to the needs of both sales and service customers alike.

Brett Jacobsen, the Marketing Director for Friendly Chevrolet, quotes, "We are grateful and proud of our customer ratings and want to keep that reputation at the heart of our program to build and maintain solid relationships with new and current customers." Friendly Chevrolet has received multiple awards of 100% monthly customer referrals by Customer Research Inc., and received from Dealer Rater 4.8 out of 5 possible points, the highest score of any Chevrolet dealer in Washington State. The "12 Reasons" program includes customer incentives such as:

--  Preferred Owner Program
--  Customer Satisfaction Rewards
--  GM Certified Used Vehicles
--  Extended Hours for Service and Parts
--  $9.95 One Day Car Rentals
--  Free Car Washes
--  Special Military Programs
--  Service Lounge with Free Food
--  Locally Owned and Managed Benefits
--  Genuine GM Parts
--  Express Buying Service
--  #1 Volume Seller of Corvettes in the Pacific Northwest
    

The Preferred Owner Program includes numerous benefits for customers, including discounts at local businesses in Friendly's Partnering Business Network, 20% discount on parts and accessories installed in Friendly's service department, free oil changes on the fourth visit, and a rewards point system complete with a personalized webpage for each customer to track reward points and review his/her service and purchase history.

Sales customers benefit from a large and assorted inventory that features a large selection of GM Certified Used Vehicles. Friendly is also the headquarters for high performance Chevrolet products as the #1 volume seller of new and used Corvettes in the Pacific Northwest.

Service customers are treated to benefits which include a free car wash with every appointment, free food in the customer lounge, $9.95 one day car rentals, and convenient hours of operation which include weeknights until 7 P.M. and Saturdays 8 A.M. to 5 P.M.

For further information about Friendly Chevrolet and "The 12 Reasons," visit www.friendlychevrolet.com or call 1-888-825-9716.

Contact Information

  • Contact:
    Friendly Chevrolet of Puyallup
    1-888-825-9716