Pivotal Corporation

Pivotal Corporation
chinadotcom corporation

chinadotcom corporation

January 20, 2005 06:01 ET

Web Event to Feature Healthcare Insurance Technology Experts from Pivotal and Microsoft


NEWS RELEASE TRANSMITTED BY CCNMatthews

FOR: PIVOTAL CORPORATION

AND CHINADOTCOM CORPORATION

NASDAQ SYMBOL: CHINA

JANUARY 20, 2005 - 06:01 ET

Web Event to Feature Healthcare Insurance Technology
Experts from Pivotal and Microsoft

VANCOUVER, BRITISH COLUMBIA--(CCNMatthews - Jan. 20, 2005) - Pivotal
Corporation and chinadotcom corporation (NASDAQ:CHINA)

Web Event Topic: 'Managing Broker Relationships the Profitable Way'

Pivotal Corporation, a CDC Software company, and a leading CRM solution
provider for mid-sized enterprises, will host: 'Manage Broker
Relationships the Profitable Way' on Tuesday, January 25, 2005 at 2:00
p.m. EST (11:00 a.m. PST). This complimentary Web event will feature
healthcare payer technology experts David Self, General Manager of
Pivotal's healthcare organization, and Dr. Dennis Schmuland, MD FAAFP,
Microsoft Corp.'s Global Industry Manager for Health Plans.

Brokers play an important role for healthcare players by helping to
increase premium revenue, grow membership, and increase successful
renewals. One of the goals of broker management is to manage broker
relationships in a cost-effective manner while attracting and retaining
the most profitable brokers. Join Pivotal and Microsoft to learn how
using smart broker management technologies can lead to competitive
advantages by:

- Improving the management of the broker distribution channel to
increase profitability;

- Increasing brokers' face time with prospects by reducing the number of
times they must touch paper applications; and

- Improving broker workflows and loyalty with sophisticated online
self-service and automation tools.

Speakers:

Dennis Schmuland, MD FAAFP, Global Industry Manager for Health Plans, is
Microsoft's senior executive and chief strategist responsible for
driving Microsoft's thought leadership and strategy for the health
insurance industry within the 5-10-year horizon.

David Self, General Manager of Healthcare Solutions, Pivotal
Corporation, is responsible for Pivotal's vertical operations in the
healthcare insurance market, including sales, marketing and research &
development. He has more than 15 years of experience working in and with
healthcare payers and the technologies specifically designed to address
their requirements.



Web Event Details:
DATE: Tuesday, January 25, 2005
TIME: 2:00 p.m. EST / 11:00 a.m. PST
DURATION: 45 minutes
REGISTER: www.pivotal.com/industry/pr/webevent


About Pivotal Corporation

Pivotal Corporation, a software unit of chinadotcom corporation
(NASDAQ:CHINA), is a leading CRM company that is 100 percent
purpose-built to serve the demanding requirements of mid-sized
enterprises - a powerful, highly flexible application platform, a
complete set of CRM applications, and low-cost, results-producing
implementation services. Pivotal delivers software and services that are
designed to produce meaningful increases in revenues, margins and
customer loyalty for companies and business units in the revenue range
of $100 million to $3 billion. More than 1,700 companies around the
world have licensed Pivotal including: Centex Homes, Farm Credit
Services of America, Premera Blue Cross, Qiagen, Sharp Electronics
Corporation, and WellCare Health Plans.

Pivotal's complete CRM software suite includes a powerful application
platform and additional capabilities in contact centers, partner
management and interactive selling. For more information, visit
www.pivotal.com.

About chinadotcom corporation

chinadotcom corporation (NASDAQ:CHINA)(Website: www.corp.china.com) is a
leading integrated enterprise software and mobile applications company
focused on China and internationally. The company has approximately
1,800 employees with operations in over 14 countries.

For more information about chinadotcom corporation, please visit the
website www.corp.china.com.

Forward Looking Statements

This press release includes "forward-looking statements" within the
meaning of the United States Private Securities Litigation Reform Act of
1995, including statements relating to the ability that the use of
broker management technologies can lead to a competitive advantage,
improve the management of the broker distribution channel, increase
brokers' face time with customers and improve brokers' workflows and
loyalty. These statements are based on management's current expectations
and are subject to risks and uncertainties and changes in circumstances.
Factors that could cause actual results to differ materially from those
anticipated in the forward looking statements include, the need to
develop, integrate and deploy applications to meet customer's
requirements, the possibility of development or deployment difficulties
or delays, the dependence on customer satisfaction with Pivotal's CRM
software, continued commitment to the deployment of the solution, and
the possibility that competitors may develop products with
functionalities which more effectively meet the needs of healthcare
payers and brokers. Further information on risks or other factors is
detailed in filings or submissions with the United States Securities and
Exchange Commission made by our parent, chinadotcom corporation,
including its Annual Report for the year ended December 31, 2003 on Form
20-F/A filed on July 8, 2004. All forward-looking statements included in
this press release are based upon information available to management as
of the date of the press release, and you are cautioned not to place
undue reliance on any forward looking statements which speak only as of
the date of this press release. The company assumes no obligation to
update or alter the forward looking statements whether as a result of
new information, future events or otherwise.

(C) 2005 Pivotal Corporation. All rights reserved. Pivotal is a
registered trademark of Pivotal Corporation. All other trade names
mentioned are trademarks and/or registered trademarks of their
respective owners.

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