October 29, 2007 08:30 ET

Wichita Deploys eCopy™ Document Imaging Software With Ricoh Manufactured MFPs in Every City Government Department

Document Imaging Software Connects 95 MFPs With Email, Fax and Document Management Systems

NASHUA, NH--(Marketwire - October 29, 2007) - The City of Wichita, Kan. government has deployed eCopy document imaging software embedded on Ricoh multifunction products (MFP) across its departments to improve office productivity. As a result, the city is increasing public access to e-government records and speeding office workflows by converting large volumes of paper-based information into secure digital documents.

eCopy document imaging software is used on 95 Ricoh MFPs in more than 20 city departments ranging from finance and the city clerk to police and fire. The city has connected eCopy with office workflow tools including email, fax and document management. This integration allows workers to email or fax scanned documents and save documents in the city's Laserfiche electronic document management repository -- all with a simple push of a button while at the MFP.

"Our eCopy Connectors to Laserfiche and Captaris RightFax provide integration to these office productivity tools, which we use in almost every city office," said Melinda Walker, purchasing manager for the city of Wichita government. "The Connectors streamline workflows by allowing any city worker to add documents directly to applications that keep office processes moving, improving our productivity."

The city uses eCopy software on MFPs that feature the Ricoh Embedded Software Architecture (ESA). eCopy ShareScan software operates on Ricoh ESA-enabled MFPs, allowing eCopy's easy-to-use interface to appear directly on the devices. See eCopy's product announcement for eCopy ShareScan on Ricoh ESA at

"Our city government buildings have space constraints and running eCopy inside our Ricoh manufactured devices without the need for additional hardware saves us valuable office space. Also, converting paper records to digital documents has reduced the number of file cabinets we need in our offices, freeing up more room," said Walker.

"A primary decision driver in selecting eCopy was its ease of use. With centralized scanners, we consistently had backlogs from people waiting in line and that slowed down office processes. Now, we can distribute scanning across all MFPs, significantly increasing document capture accessibility. To take maximum advantage of these capabilities, it was critical to provide users with an intuitive way to scan documents and easily add them to email, fax and document management processes," continued Walker.

Another important capability for the city was eCopy integration with the Equitrac cost recovery application. This connection allows the city to track the document scanning volume at all MFPs, allowing charge-backs for scanning costs to the over 600 internal organizations in the government.

"eCopy delivers strategic value to Ricoh customers by helping them integrate our document scanning capabilities directly with existing business applications to improve workflows," said Hede Nonaka, senior vice president, Document Services and Solutions Division, Ricoh Americas Corporation. "eCopy software fully leverages the Ricoh Embedded Software Architecture, making it fast and easy for users to scan, store and distribute documents while they are still at the MFP."

About Ricoh's Document Solutions & Services Division

The Document Solutions & Services Division (DSS) of Ricoh Americas Corporation is leading the industry with a portfolio of solutions that transform paper documents into information that easily integrates into existing business workflows to measurably improve document workflow efficiencies. DSS is committed to creating new "document-centric" customer value that will revolutionize how individuals and businesses use digital and paper-based information.

DSS offers a complete package of products, services and support programs to all our channels, comprising of direct and indirect operations under the Ricoh, Savin, and Lanier brands. DSS also provides the full line of eCopy solutions integrated with Ricoh, Savin and Lanier MFPs.

Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 71-year old leading supplier of office automation equipment.

About eCopy, Inc.

eCopy, Inc. is an innovative provider of open and flexible solutions that rapidly integrate paper-based information into existing business processes and applications. With more than 50,000 units sold, eCopy is the market leader in MFP document imaging software. eCopy customers include GE, Time Warner Inc., Yahoo!, Nissan, Verizon Wireless, BP, Sprint, General Motors, Clifford Chance, Siemens, Cisco Systems, SAAB, and Sony Corporation. eCopy, Inc. is a global company headquartered in the United States, with subsidiaries in Japan and the UK, offices in Germany, France, Scandinavia, and Australia as well as sales operations in Mexico, Canada, Latin America, Singapore, and New Zealand. For more information, visit

eCopy and eCopy ScanStation are trademarks and eCopy ShareScan is a registered trademark of eCopy, Inc. All other referenced product names are trademarks of their respective owners.

Contact Information

  • Press and Industry Analyst Contact:
    Russell Marchetta
    Ricoh Corporation
    Email Contact

    Press and Industry Analyst Contact:
    Bill Brikiatis
    eCopy, Inc.
    Director, Media and Analyst Relations
    +1.603.881.4450 ext. 436
    Email Contact