SOURCE: LiveOps

LiveOps

April 01, 2010 09:00 ET

Work Flexibility Remains Top Priority for the American Workforce

LiveOps Survey Shows Overwhelming Support for Flexibility and Independence in Work

WASHINGTON, DC--(Marketwire - April 1, 2010) - In a survey released today of its independent agent community, 66% of respondents cited work flexibility as the number one reason they have chosen to contract with LiveOps. These results underscore the importance for businesses and government to consider how flexibility plays a role in retention and productivity of workers. 

With flexibility noted as a cornerstone of its business, LiveOps was one of a handful of companies invited to participate in yesterday's Forum on Workplace Flexibility hosted by the White House Council on Women and Girls. Participants in the forum joined the President and First Lady in discussing ways to change the culture of the traditional workplace.

"LiveOps is thrilled to see the White House addressing such innovative ideas in the way we work and operate businesses in the U.S.," said Maynard Webb, chairman and CEO of LiveOps. "It is the belief of LiveOps, our customers and our community of 20,000 independent contractors, that flexibility is a solution that benefits both businesses and workers."

The Forum outlined best practices for creating successful alternatives to the traditional office environment that benefit both employers and employees and began to explore the concept of freelancing and temporary work. Released during the Forum was a report issued by the White House Council of Economic Advisers that found companies with flexible work arrangements enjoy lower turnover and absenteeism, higher productivity and healthier workers. Additional themes throughout the afternoon centered on technology, training, result-based outcomes, private-public partnerships and data collection as important components to moving the nation toward a more flexible work environment. 

Regan Parker, senior manager of government relations and advocacy for LiveOps, attended yesterday's Forum at the White House. She commented, "LiveOps supports policies and legislation that encourage flexible work, including contracted and freelance jobs. We believe our unique approach answers the President's call for innovation, flexibility and growth in the way our business operates and we thank the Administration for bringing this issue to light."

For additional information about the White House Forum on Workplace Flexibility and LiveOps' participation in the discussion, please visit our corporate blog.

About LiveOps, Inc.
LiveOps is a rapidly growing technology company offering two innovative solutions for enterprises: Contact Center in the Cloud, a SaaS technology platform for managing contact centers, and Workforce in the Cloud, an on-demand workforce for outsourcing call center calls. LiveOps On-Demand Contact Center Platform brings the value of cloud computing to the contact center by enabling enterprises to rapidly deploy an always-on and instantly scalable contact center infrastructure in a pay-per-use model that enables customers to achieve greater operational and cost efficiencies. LiveOps uses this same technology platform everyday to successfully run the largest virtual call center with over 20,000 independent agents. LiveOps provides enterprises with the on-demand call center platform and community of on-demand independent agents to quickly achieve better business results. In 2009, the company was awarded the prestigious Alfred P. Sloan Award for using workplace flexibility as a strategy to increase workplace effectiveness and yield positive business results. The company is headquartered in Santa Clara, California. 

LiveOps is a registered trademark and LiveWork is a trademark of LiveOps, Inc. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.

The survey results were from an online poll LiveOps ran from March 29- March 30, 2010 with the LiveOps community of independent contractors; 2,542 individuals participated.