SOURCE: Riverside Medical Center

Riverside Medical Center

August 25, 2010 00:45 ET

You've Got Mail: Send Email to Loved Ones Through Riverside's New Website

KANKAKEE, IL--(Marketwire - August 25, 2010) - Riverside Medical Center, a leading provider in the Chicago south suburbs hospital network, now offers a new way to stay connected to loved ones and friends during their stay in the hospital.

Under Riverside's website features, located at www.RiversideMC.net, loved ones logging in online can simply click on the red email a patient button to get started. From there, friends and relatives can send an electronic message to a patient being treated within the Riverside Illinois healthcare system. Messages will be delivered by a Riverside volunteer Monday through Friday during business hours (8 a.m. to 5 p.m.). This service is offered as a courtesy to all Riverside patients and their families.

Additional Riverside online features include bill payment, nursery and scheduling. Patients and loved ones can also shop, check maternity registration, browse the news room and look for upcoming events at Riverside.

In an effort to provide more efficient service, Riverside Medical Center volunteers will deliver all email messages Monday - Friday during normal business hours at Riverside's Kankakee hospital facilities. Delays in delivery may occur during weekends and holidays. Riverside Medical Center will make every effort to deliver your message promptly but cannot guarantee delivery. If a patient has been discharged or has opted to stay anonymous during their stay at Riverside Medical Center, message will be discarded.

This e-mail service should not be used for any confidential communication and is solely for the purpose of sending encouragement to patients in the hospital. Emails containing information of a personal nature or ones including any medical or diagnostic information should not be sent via this method. 

All messages will be read and printed by Riverside Medical Center volunteers. Inappropriate messages, including business solicitations or messages containing offensive or obscene language, etc. will be discarded at the discretion of the volunteers.

Unfortunately, the e-mail service can only receive and deliver messages at this time. The system cannot send a response from the patient or provide outgoing e-mail services for patients.

To learn more about the patient e-mail service, or for more information about other quality services offered by Riverside Medical Center, visit www.RiversideMC.net or call (815) 933-1671.

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