Canadian Association of Movers / Association canadienne des déménageurs

Canadian Association of Movers / Association canadienne des déménageurs

April 19, 2012 12:08 ET

A 10-Point Plan for a Summer Move!

The Canadian Association of Movers (CAM) Recommends That Consumers Get an Early Start on Planning Their Summer Moves - to Avoid the Stress of Having to Hire a Rogue Mover at the Last Minute and to Ensure They Have a Positive Moving Experience.

TORONTO, ONTARIO--(Marketwire - April 19, 2012) - Planning Your Move

The summer is the period of peak demand for moving companies. CAM recommends that you do your research, get estimates and book early to get the mover you want.

There are pitfalls to planning poorly or leaving booking until very late. You risk getting limited choices for movers, unreliable estimates, unkept promises and poor service.

CAM can assist you in hiring a reputable mover who will provide professional moving services as agreed in the estimate - a mover that subscribes to CAM's code of ethics, meets CAM's business standards and commits to mediation in the unlikely event of a dispute.

Here are ten points to help you get a good move:

DOs

1. DO find a reputable mover. Check with your provincial government, the Better Business Bureau and/or the Canadian Association of Movers before you contract a mover.

2. DO get three on-site estimates - IN WRITING. An in-home estimate is a more accurate estimate - and that means fewer disputes later on during or after the move.

3. DO validate any estimate that is significantly different from the others. Check the mover's reputation and validate their affiliations.

4. DO read Industry Canada's Consumer Checklist for Choosing a Moving Company*. CAM's website, www.mover.net, also has important information on moving for consumers.

5. DO ask how your goods are protected against damage and insured while in transit. You may wish to request additional cargo protection that is based on your valuation of your shipment. And always get it in writing.

DON'Ts

1. DON'T make your decision based on the mover's advertisement or salesman's promises. Glossy ads and verbal promises won't ensure a good move. Always get promises in writing.

2. DON'T make your decision based on the lowest price or the company waiving the provincial tax. Low prices are often made up with additional fees and only a disreputable mover will avoid collecting tax.

3. DON'T allow any company to do an over-the-phone estimate. A phone estimate is not binding unless it is followed up in writing and is often unreliable because the mover does not have all of the necessary information.

4. DON'T accept the references a company provides at face value. References can be a marketing strategy so they should not be your deciding factor.

5. DON'T accept any verbal agreement. A verbal commitment cannot be proven in a dispute. Always get promises in writing.

You have a responsibility to protect yourself and you should find out about your rights and responsibilities. There are consumer protection laws to protect you, but it's far easier to get a reputable supplier than to try and get a remedy after the move.

Professional movers assist their customers to prepare for their moves, ensure their goods are protected and do the jobs as agreed.

CAM is Canada's trade association for the moving industry, representing movers from coast to coast. It certifies movers, promotes quality moving services to consumers and monitors a mover's performance. Its mission is "to advance the interests of its members by promoting quality service." Good consumer relations and an industry with a positive reputation are in everyone's interest.

For further information: *All documents mentioned in this press release can be seen on CAM's website at www.mover.net. Contact the Canadian Association of Movers, Canada's moving industry trade association. CAM helps consumers by identifying good movers and monitoring movers' performance. Consumers should contact CAM at 1-866-860-0065; visit CAM's website, www.mover.net; fax enquiry to 1-866-601-8499; mail to PO Box 30039, RPO New Westminster, Thornhill, ON, Canada L4J 0C6.

Contact Information

  • Canadian Association of Movers
    1-866-860-0065
    1-866-601-8499 (FAX)
    PO Box 30039, RPO New Westminster
    Thornhill, ON, Canada L4J 0C6
    www.mover.net