SOURCE: Aberdeen Group

Aberdeen Group

January 22, 2013 10:05 ET

Aberdeen Group Announces 2013 Executive Leadership Summit Series

Supply Chain Management, Retail and Consumer Markets, Chief Service Officer, and Chief Procurement Officer Events Scheduled

BOSTON, MA--(Marketwire - Jan 22, 2013) - Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), today announced its 2013 Executive Leadership Summit Series addressing Supply Chain Management (April 9-10), Retail and Consumer Markets (April 10-11), Chief Service Officer (October 22-23), and Chief Procurement Officer (October 29-30) topics.

The Supply Chain Management Summit: Supply Chain Innovation - Engine for Growth, April 9-10, Swissôtel, Chicago, IL. Now in its seventh year, this event has emerged as the leading forum for top supply chain executives to share best practices, strategic processes, and business improvements, and explores the most innovative products and services on the market. This event will address the challenges presented by the expanding and increasingly complex global supply chain environment, and the need for improved collaboration among all suppliers to succeed. For event registration, please visit:

The Retail and Consumer Markets Summit: Are You Ready for the Empowered Consumer, April 10-11, Swissôtel, Chicago, IL. Thanks to the Internet and advanced technologies, today's consumer has more information at their fingertips than ever before to assess their purchasing options, a dynamic that presents retailers with a new set of challenges and opportunities across operations, merchandising, marketing and branding. This event will feature leading retail and consumer markets industry executives discussing how they apply technology to improve customer engagement, customer retention, return-on-assets, and gross margins. To register for this event, please visit:

The Chief Service Officer Summit, October 22-23, 2013, Seaport Hotel, Boston, MA. 
Whether delivered through a contact center, mobile field service operation, or other channel, service is the cornerstone of every enterprise -- supporting customer retention, driving new customer development, and generating revenue. Marking its eighth anniversary as the premier event focused exclusively on the role of the Chief Service Officer (CSO), this Summit features VP and C-level executives from leading enterprises revealing how they have created Best-in-Class service ecosystems to simultaneously improve customer satisfaction while powering growth throughout the organization. For event registration, please visit:

The Chief Procurement Officer Summit, October 29-30, 2013, Seaport Hotel, Boston, MA.
In the eight years since the inception of this event, the role of today's global procurement officer has evolved from an operational cost center to the contemporary collaborative and strategic contributor to corporate performance. Summit sessions will feature senior executives -- from leading corporations -- highlighting trends, identifying best practices, and revealing insights, across a range of topics including e-sourcing, e-procurement, expense management, spend analysis, contingent labor management, strategic meetings management, technology management, and others. To register for this event, please visit:

For information regarding Summit sponsorship opportunities, please contact Mark Collura, Vice President, Practice Sales, Harte-Hanks, at 617-854-5359 or

About Aberdeen Group, a Harte-Hanks Company

Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), is a global, full-service, multi-channel marketing services firm with deep expertise in developing research-based technology marketing content. Enabled by its team of 40 analysts covering 16 industry-sector categories, Aberdeen provides B2B marketers with relevant content assets available in multiple formats that target each stage of the customer buying cycle. 

Aberdeen has offices in Boston and London. Harte-Hanks operates 25 offices in the United States, and has locations throughout Asia-Pacific, Europe, and Latin America.

(C) 2013 Aberdeen Group, Inc., a Harte-Hanks Company
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Boston, Massachusetts 02210-1928
Telephone: (617) 854-5200
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