SOURCE: Aberdeen Group

Aberdeen Group

September 13, 2012 10:05 ET

Aberdeen Publishes GSM, Financial Management & GRC, Enterprise Applications, and SCM Research

Research Examines T&E Expense Management, Liquidity and Risk Management, Field Service and SME ERP, Sales/Operations Planning, Transportation Performance

BOSTON, MA--(Marketwire - Sep 13, 2012) - Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), today announced the publication of new research reports from its Global Supply Management, Financial Management & GRC, Enterprise Applications, and Supply Chain Management research practices.

"T&E Expense Management: A Solution Selection Guide," authored by Christopher J. Dwyer, Research Director for the Aberdeen Global Supply Management research practice, was designed to assist organizations in building an effective solution selection team for moving to a new travel and expense management technology offering. The new guide includes a series of capabilities and functionalities that are required for efficient expense management, such as analytics, mobility and end-to-end automation. To obtain a complimentary copy of this report, made available in part by Certify, Concur, and, visit:

"State of Corporate Banking 2012: Liquidity and Risk Management Take Center Stage," written by Ankita Tyagi, Senior Research Associate for Aberdeen's Financial Management & GRC Practice, examines the impact of limited liquidity, greater regulatory oversight, and systemic risk on financial institutions, particularly on commercial banks. According to ongoing research, 81% of the respondents, regardless of industry, cite current economic conditions as the most pressing issue. Eighteen percent (18%) of respondents specifically reference a lack of working capital or credit as a pressing issue. In reponse, Aberdeen surveyed 60 financial executives in the financial services industry between March and April of 2012 to gain insight into the capabilities and technologies being leveraged by financial institutions to alleviate these pressures. To obtain a complimentary copy of this report, visit:

Co-authored by Christopher J. Dwyer and Ankita Tyagi, "Beyond Payables: The Evolution of the Modern Financial Ecosystem" details the changing business mindset around the contemporary "financial ecosystem," which includes accounts payables, accounts receivable, cash management, trade finance, supply chain finance and global payment management. The new research finds that organizations are focused on driving visibility into organizational cash flow and leveraging a series of strategies, such as full A/P automation, payment factories and supply chain finance solutions, to drive that visibility. To obtain a complimentary copy of this report, made available in part by Concur, Direct Insite, and Syncada, visit:

"ERP's Impact on Field Service," prepared by Nick Castellina, Research Analyst for the Aberdeen Enterprise Applications research practice, states that field service employees fill a unique role in any organization -- directly interacting with customers more than most people in a company. Organizations must trust these employees to provide a consistent and professional customer experience to help ensure repeat business. For decision-makers, scheduling personnel and making sure the right parts are in the right place, at the right time, is essential for success. For field service technicians, being out of the office without a link to the home office, or access to the right part, can be a frustrating experience. Both parties are looking to Enterprise Resource Planning (ERP) to help manage processes, provide visibility into customer data, promote standards, and schedule resources. This report illustrates how field service functionality can help to transform field service into a profit center in the organization. To obtain a complimentary copy of this report, made available in part by IFS and Microsoft, visit:

Also authored by Castellina, "ERP in SME 2012: Using Emerging Technologies to Stand Out," reveals how Small and Medium-size Enterprises (SMEs) use Enterprise Resource Planning (ERP) software to grow their businesses by enabling organizations to standardize processes, uncover untapped efficiencies, reduce costs, and provide visibility to managers to support informed decision making. However, as markets change, so do organizations and the technologies that support them. While ERP will always be the foundation of an SME, top performing organizations continue to tailor their business systems to provide the most fitting functionality and utility. Additionally, these organizations are supporting their ERP strategies with social, mobile, and cloud strategies. This report provides a guide for other SMEs to grow their business systems as they seek to become more successful organizations. To obtain a complimentary copy of this report, visit:

"S&OP: A Critical Process for Superior Performance," prepared by Bryan Ball, Vice President and Principal Analyst for the Aberdeen Supply Chain Management practice, states that although Sales and Operations Planning (S&OP) is not a new concept, its value to a business continues to evolve and increase. At its inception, the goal of the S&OP process was to get organizations operating on "one plan" to avoid confusion and miscommunication. The key to success for S&OP centered on executive support to break down the resistance to change, and ensure support from all functional areas. This report examines the level of S&OP process maturity revealed by a recent Sales and Operations Planning and Integrated Business Planning survey, and highlights the areas of top performance. To obtain a complimentary copy of this report, made available in part by Logility and JDA, visit:

About Aberdeen Group, a Harte-Hanks Company

Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), is a global, full-service, multi-channel marketing services firm with deep expertise in developing research-based technology marketing content. Enabled by its team of 40 analysts covering 17 industry-sector categories, Aberdeen provides B2B marketers with relevant content assets available in multiple formats that target each stage of the customer buying cycle.

Aberdeen has offices in Boston and London. Harte-Hanks operates 25 offices in the United States, and has locations throughout Asia-Pacific, Europe, and Latin America.

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