SOURCE: Epicor Software Corporation

Epicor Software Corporation

October 29, 2015 09:00 ET

Ace Hardware Selects Epicor As Its 'Exclusively Endorsed Point of Sale Software Provider'

New Agreement Extends Epicor and Ace's Market-Leading Partnership in the Convenience Hardware Retail Channel

AUSTIN, TX--(Marketwired - October 29, 2015) - Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, and Ace Hardware Corporation, the largest retailer-owned hardware cooperative in the world, today announced the signing of a new agreement that designates Epicor as the point of sale (POS) software provider exclusively endorsed by Ace Hardware.

Named "America's favorite home improvement chain" by Market Force(1), Ace Hardware continues to receive the highest consumer satisfaction levels in the industry. Today, over 3,000 Ace Hardware store locations are leveraging the Epicor Eagle retail business management solution to help them operate successful businesses. This partnership with Epicor will help advance Ace's goal of providing locally-owned and operated Ace stores with the opportunity to work with a strong business partner and innovative technology solutions that support consumer satisfaction and foster business growth.

Strengthening the Industry with Valuable Relationships

"We are pleased to announce our new agreement with Epicor and the extension of our relationship," said John Venhuizen, president and chief executive officer, Ace Hardware Corporation. "Epicor is our exclusively endorsed point of sale software provider, as their Epicor Eagle system helps our locally owned and operated hardware stores deliver our unique and 'helpful' brand of service."

Hardware store owners are continuously confronted with the ever-increasing competition of "big box" retailers and an evolving retail environment. As a premier provider of hardware store software, Epicor solutions are built upon decades of industry experience that provide Ace retailers with the resources required to effectively grow their businesses. These are but a few examples of the success independent Ace Hardware store owners have achieved with Epicor solutions:

"With Epicor, I'm spending more time with my arms around my store and less time catching up and developing workarounds," said Matthew Abramsky, owner of Tony's Ace Hardware.

"Our partnership with Epicor has enabled us to take the business to the next level -- improving our inventory, giving our customers the detailed information they request, streamlining back office and front-of-store operations, and much more," said Jennifer Kelly-Heppler, office manager at Ace Hardware and Outdoor Center. "Overall it has been an exceptionally beneficial use of our resources."

"I couldn't run my business without my Epicor system," said Frank Shope, owner of Hart Ace Hardware. "We can do so much more with it in a shorter amount of time with fewer people."

"Epicor makes us sharper," said Dave Sneade, president and owner of Sneade's Ace Home Center. "Our stores look fuller. There's an appearance to each store now that we have everything, which builds up the confidence level of our customers."

"Our 'customer-first' culture is the driving force behind everything we do, and the ultimate measure of our success is to see customers like Ace Hardware thrive and grow -- we've had the pleasure to partner in their success over the last 10 years," said Joe Cowan, president and chief executive officer, Epicor. "We look forward to continued joint success with Ace Hardware, enhancing the customer experience and delivering retail business management solutions that empower success for independent retailers."

About Ace Hardware

For more than 90 years, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful. In 2015, Ace ranked "Highest in Customer Satisfaction among Home Improvement Retail Stores, Nine Years in a Row," according to J.D. Power. With more than 4,800 hardware stores locally owned and operated across the globe, Ace is the largest retailer-owned hardware cooperative in the world. Headquartered in Oak Brook, Ill., Ace and its subsidiaries currently operate 17 distribution centers in the U.S. and also have distribution capabilities in Shanghai, China; Panama City, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 60 countries. For more information on Ace, visit

About Epicor Software Corporation

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional and global businesses demand. The Company's headquarters are located in Austin, Texas, with offices and affiliates worldwide. For more information, visit

Follow Epicor on Twitter @Epicor, @Epicor_Retail, @Epicor_DIST, @Epicor_MFG, @EpicorEMEA, @EpicorUK, @EpicorAPAC, @EpicorLAC, and @EpicorRU.

Epicor, Eagle and the Epicor logo are trademarks or registered trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

(1)Market Force Information. (2015). New Market Force Information Study Reveals America's Favorite Home Improvement and Home Furnishings Stores [Press Release] Retrieved from

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Contact Information

  • Contact:

    Lisa Preuss
    Senior Director, Corporate Communications
    Epicor Software Corporation
    +1 949 585 4235

    Lindsay Ortega
    Senior Specialist, Public Relations
    Epicor Software Corporation
    +1 952 417 5022

    Kate Kirkpatrick
    Corporate Media Relations
    Ace Hardware Corporation
    +1 630 990 1478