SOURCE: Actiance

Actiance

November 18, 2013 08:00 ET

Actiance Will Launch Vantage Compliance App on Salesforce.com's AppExchange, the World's Leading Business Apps Marketplace, at Dreamforce 2013

Customers Will Be Able to Ensure Compliance While Working With Greater Efficiency and Satisfaction

Dreamforce, the World's Largest Vendor Technology Event, Invites Attendees to Connect With Customers, Partners and Employees in Entirely New Ways With Social and Mobile Cloud Technologies

SAN FRANCISCO, CA--(Marketwired - Nov 18, 2013) - SALESFORCE.COM DREAMFORCE -- Actiance, helping organizations benefit from communications, collaboration and social networking, today announced its Vantage app on salesforce.com's AppExchange, empowering businesses to connect with customers, partners and employees in entirely new ways. The application allows enterprises to achieve the productivity benefits of Chatter while complying with regulatory, corporate governance and legal discovery requirements with Vantage's control, monitoring and retention tools. The announcement was made today at salesforce.com's Dreamforce 2013 in San Francisco. Actiance will be in booth W236 in the Dreamforce Expo.

Built on the Salesforce Platform, the world's leading cloud platform for social and mobile business apps, the Vantage app will be available soon on the AppExchange at www.appexchange.com.

Comments on the News

  • "Actiance prides itself on supporting its customers as they meet and overcome emerging communication developments, especially in the area of social collaboration," said Kailash Ambwani, CEO, Actiance. "Vantage provides solid governance for collaborative technologies and lets nothing stand in the way of having the social business tools needed for success."
  • "The future of enterprise apps is social, mobile and connected," said Leyla Seka, vice president, AppExchange and Partner Operations, salesforce.com. "Partners such as Actiance are leveraging the power of the Salesforce Platform to give regulated organizations the tools they need to create deeper connections with customers and accelerate their transformation into customer companies."

Product Key Features
Specifically, Vantage captures and natively stores the content and context associated with each action and update, including comments that were posted and later deleted, all without converting the event into an email. This lowers the cost of employee supervision and legal discovery as the conversation is preserved in its entirety, making it easier to find. Vantage also provides granular controls to capture certain people or groups only, such as customer support reps, decreasing the risk of over-archiving, while providing a rich set of compliance alerts to detect when certain content such as sensitive customer information is inadvertently posted. This ultimately enables rapid creation and distribution of content and materials both inside and outside of an organization, with the confidence that compliance requirements are being met. 

Dreamforce 2013 is the world's largest vendor technology conference, welcoming more than 120,000 registered attendees to experience the power of social and mobile cloud computing and connect with their customers in a whole new way. With more than 1,000 sessions and 350 cloud companies in the expo, attendees can participate in interactive sessions, hands-on training with cutting-edge technology, thousands of live demos and unparalleled networking. Dreamforce 2013 offers attendees everything they need to accelerate their customer company transformation in four days, under one roof.

Additional Information

About the AppExchange
The Salesforce AppExchange is the world's leading business apps marketplace. With more than 1,800 partner apps and 1.7 million customer installs it is the most comprehensive source of social and mobile cloud apps for business. The Salesforce Platform is the world's most trusted and comprehensive cloud platform for building social and mobile cloud apps, powering Salesforce CRM, and more than 3 million custom apps built by customers and partners. Apps built on the Salesforce Platform can be easily distributed and marketed through salesforce.com's AppExchange.

Salesforce, AppExchange and others are trademarks of salesforce.com, inc.

About Vantage 2013:

Vantage 2013 allows organizations to gain visibility of applications in use, to apply usage and content policies, to ensure compliance, and to gain valuable insights across instant messaging, enterprise collaboration, and unified communications channels. It enables organizations to establish usage and governance policies across real-time communications channels, public instant messaging (IM) platforms and industry-focused networks, such as Reuters and Bloomberg. Content can then be monitored, blocked, and archived -- reducing outbound data leakage and enabling compliance with industry regulations, legal discovery requirements, and corporate policy standards.

About Actiance

Actiance® is a global leader in communication, collaboration, and social media governance for the enterprise. Its governance platform is used by millions of professionals across dozens of industries. With the power of communication, collaboration, and social media at their fingertips, Actiance helps professionals everywhere to engage with customers and colleagues so they can unleash social business. The Actiance platform gives organizations the ability to ensure compliance for all their communications channels. It provides real-time content monitoring, centralized policy management, contextual capture of content and smart archiving which improves the efficiency and cost-effectiveness of eDiscovery and helps protect users from malware and accidental or malicious leakage of information. Actiance supports all leading social media, unified communications, collaboration, and IM platforms, including Facebook (FB), LinkedIn (LNKD), Twitter, Google (GOOG), Yahoo! (YHOO), Skype, IBM, (IBM), Jive (JIVE), Microsoft (MSFT), Cisco (CSCO), and Salesforce.com (CRM).

Actiance headquarters are in Redwood City, California. For more information, visit http://www.actiance.com or call 1-888-349-3223.