SOURCE: Epicor Software Corporation

Epicor Software Corporation

July 15, 2014 12:18 ET

Addressing Retailers Need for Improved Customer Experience, Epicor Announces General Availability of Epicor Retail Store Edition for Windows 8

Solution Goes Well Beyond Point of Sale to Empower Store Associates to Deliver Efficient, Personalized and Inspired Customer Engagement

WASHINGTON DC--(Marketwired - Jul 15, 2014) - MICROSOFT WORLDWIDE PARTNER CONFERENCE -- Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today announced its Epicor Retail Store Edition for Windows 8 is now available. The solution gives retailers a next-generation and highly intuitive Point of Sale solution that uses the Windows 8 operating system to empower store associates to deliver an efficient, personalized and thoroughly inspired customer experience.

Epicor Retail Store Edition for Windows 8 is a critical customer engagement solution, providing access to rich value-added customer and product information and offering a more personalized and consultative shopping experience with recommended or suggested products from an endless aisle. Streamlined transactions and a more efficient check out process enables store associates to provide the customer experience that today's uber empowered customers demand.

Improved flexibility enhances associate engagement and productivity, boosting "units sold" and "dollar per transaction" metrics, as well as operational effectiveness (more streamlined inventory replenishment, price changes, promos, etc.).

Epicor Retail Store Edition for Windows 8 can be run on a wide range of today's Windows 8-enabled devices -- either at the register or on a tablet, desktop or Windows mobile device, providing a sleek and compact footprint. Additionally, retailers looking for opportunities to sell product outside of the store and digital environments will benefit from the solution's "store in a box" flexibility for off-site events with no additional implementation costs.

"Epicor and Microsoft have a strong history of working together," said Steve Guggenheimer, corporate vice president, Microsoft Corporation. "With the Epicor Retail Store Edition for Windows 8 offering, retailers can take advantage of the Windows 8 platform to deliver efficient, compelling and rewarding experiences to both customers and associates."

"With solutions deployed in 100,000 stores and on over 300,000 devices worldwide, Epicor is very much in tune with today's next-generation customer engagement needs and requirements in the retail sector," said Noel Goggin, EVP and general manager, Epicor Retail. "Retailers recognize that point of sale is a very strategic platform that can aid omni-channel retailing and customer engagement/customer experience initiatives. Our Retail Store Edition for Windows 8 gives retailers the ability to go beyond transactions to promote a more engaging experience which translates into greater customer satisfaction and higher spending at check-out."

About Epicor Retail Store
The flagship Epicor Retail Store suite functions as the critical point-of-sale (POS) backbone for a large and growing number of specialty, mass merchandise, and department store retailers in tier one through tier four. The feature-rich POS system software offers full functionality to optimize transactions, integrate information and inspire customers -- on a common platform for all channels and devices, including mobile. The POS system provides retailers with the power and flexibility to create unique workflows and user experience as well as easily configure and change business rules. Its real-time central features, designed to enhance service and drive sales, include central CRM lookup, omni-channel selling, return/exchange management and store management. The solution offers strong off-the-shelf functionality that enables retail organizations to customize without extensive modifications, and empowers shoppers to not only transact in store, but dynamically across the business.

About Epicor Retail
Epicor provides advanced solutions for retailers seeking to streamline processes, integrate channels, leverage intelligence and inspire customers, to maximize profitability. The Epicor Retail end-to-end suite is designed to meet the evolving merchandise and service expectations of today's connected, cross-channel shoppers, and the business requirements of the most demanding soft goods, hard goods and specialty retail environments in a variety of industries including apparel, footwear, discount, general merchandise, automotive aftermarket, lumber and building materials, nursery, and pharmacy. Thousands of leading companies -- from Aeropostale, Aftermarket Auto Parts Alliance and Build-A-Bear Workshop, to General Nutrition Centers, True Value Company and VF Corporation -- trust Epicor to help them remain current, competitive, and consistently strong.

About Epicor Software Corporation
Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional and global businesses demand. The Company's headquarters are located in Austin, Texas, with offices and affiliates worldwide. For more information, visit www.epicor.com.

Follow Epicor news on Twitter @Epicor, @Epicor_Retail, @Epicor_DIST, @Epicor_MFG, @EpicorEMEA, @EpicorUK, @EpicorAPAC, @EpicorLAC and @EpicorRU.

Epicor and the Epicor logo are trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

Contact Information

  • Contact:
    Lisa Preuss
    Senior Director, Public Relations
    Epicor Software Corporation
    +1 949 585 4235
    lpreuss@epicor.com

    Erin Lutz
    Lutz PR (on behalf of Epicor)
    +1 949 293 1055
    erin@lutzpr.com