SOURCE: ADP Dealer Services
HOFFMAN ESTATES, IL--(Marketwired - Jan 6, 2014) - ADP Dealer Services, Inc., a division of ADP® and a leading global technology solutions provider dedicated to helping dealerships drive measurable results across every area of their operation, announced today an exclusive, strategic integration agreement with CenPOS, Inc. to provide ADP Drive Dealer Management System clients with a secure, end-to-end payments solution called ADP ePayments. The integration will revolutionize how dealers engage their customers, while also drastically reducing back office expenses -- a crucial change given the forecasted rise of mobile transaction volume over the next five years.
"CenPOS will provide ADP dealers with a multi-channel payment solution that can help accelerate payment processes, increase customer enablement and reduce overall costs," said Justin Sprague, Vice President of Product Marketing at ADP Dealer Services. "With an enhanced, cloud-based, intelligent payment solution, customers will be able to make payments any way, anytime, anywhere."
The new, integrated solution will be test driven in the marketplace by Braman Cadillac, Miami, Fla. -- one of the premier groups of luxury dealerships operating in Florida and Colorado. "CenPOS helped us automate our customer payment processes, decrease our interchange fees, and reduce the risk of fraudulent activity," Omar Castillo, Controller of Braman Cadillac said. "ADP ePayments leverages the capabilities of both companies. The integration between ADP and CenPOS will allow our dealerships to focus on engaging with customers and creating a seamless consumer experience. Braman prides itself on delivering exceptional customer service and believes this innovation will help us take it to even higher levels."
ePayments acts as a total payment solution for dealerships and their customers. For example, customers can pay an invoice online, or through the Service Advisor using a mobile device as part of the ADP ServiceEdge(SM) solution, and receive an email or text notification of the transaction. Dealers can also manage accounts payable and receivable electronically in their ADP Drive Dealer Management System.
By automating a variety of manual processes and reducing staffing requirements, ADP ePayments can help streamline workflows as well as improve dealership efficiencies and expense management -- resulting in increased profitability.
ADP ePayments is being launched in response to key trends emerging in the marketplace that require a total payment solution:
- Global mobile transaction volume and value is expected to average 35 percent annual growth in the next 5 years, according to Gartner, Inc.
- Consumers expect payment flexibility, without waiting in lines -- "shop anywhere" is the new norm
- The widespread increase of data security breaches highlights the need for dealerships to have a secure payment solution that removes sensitive consumer information from their systems
"These trends are just a few examples of why dealers want to implement a mobile-driven, self-service payment solution that creates a frictionless buying experience for customers and staff alike," said Christopher Justice, Chief Executive Officer of CenPOS. "ADP's strategy of integrating its best-in-class applications with CenPOS's intelligent payment services perfectly meets the growing consumer demand."
ADP and CenPOS will showcase the new ADP ePayments solution at the NADA Convention & Expo on January 24-27 in New Orleans, LA.
With more than $11 billion in revenues and more than 60 years of experience, ADP® (NASDAQ: ADP) serves approximately 620,000 clients in more than 125 countries. As one of the world's largest providers of business outsourcing and Human Capital Management solutions, ADP offers a wide range of human resource, payroll, talent management, tax and benefits administration solutions from a single source, and helps clients comply with regulatory and legislative changes, such as the Affordable Care Act (ACA). ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, and heavy equipment dealers throughout the world. For more information about ADP, visit the company's Web site at www.adp.com.
The ADP logo and ADP are registered trademarks of ADP, Inc. ADP ServiceEdge is a service mark of ADP, Inc. All other marks are the property of their respective owners. Copyright © 2014 ADP, Inc.
CenPOS is a merchant-centric, end-to-end payments engine that drives enterprise-class solutions for businesses, saving them time and money, while improving their customer engagement. CenPOS's secure, cloud-based solution optimizes acceptance for all payment types across multiple channels without disrupting the merchant's banking relationships. For additional information, please call 877.630.7960 or visit www.cenpos.com.