SOURCE: AIIM - The Enterprise Content Management Association

August 23, 2007 08:05 ET

AIIM - The ECM Industry Association Announces Two New International Training Programs for BPM and Findability

SILVER SPRING, MD--(Marketwire - August 23, 2007) - AIIM - The Enterprise Content Management Association announces the expansion of its certificate training program to include two new programs for Business Process Management (BPM) and Information Organization & Access (IOA). These new programs will provide organizations with the skills and knowledge to improve their business processes and optimize enterprise search and findability. Online courses will be available starting September 10 by going to

"The huge success of our first two certificate programs -- on Electronic Records Management and Enterprise Content Management -- led us to look at related certificate programs that would help end-users make smart information management decisions," notes AIIM President John Mancini. "Over 4,200 course attendees have been through our programs in the first 18 months of operation, making AIIM the leading provider of end-user education on records management and document management in the world."

Each AIIM Certificate Training Program consists of three designation levels (Practitioner, Specialist and Master level) across four programs (Enterprise Content Management (ECM), Electronic Records Management (ERM), Business Process Management (BPM) and Information Organization & Access (IOA)). "People enroll in the AIIM courses to get a good understanding of technologies, methodologies and global best practices for managing information and business processes, but also to get the highly respected AIIM Practitioner, Specialist and Master designations," states Atle Skjekkeland, Vice President of AIIM.

The Business Process Management (BPM) program offers strategic and practical knowledge for building a business case, process/information governance, business analysis, BPM architecture and technologies, collaboration, and the role of enterprise content management (ECM) in business process management. Information about the BPM program is available at

The Information Organization & Access (IOA) program covers content audits and inventories, search tools and techniques, taxonomies, metadata, document and content modeling, the user experience of information access, information organization standards, and findability. Information about the IOA program is available at

The two new programs were developed by CMS Watch in conjunction with AIIM's Education Advisory Group which includes such organizations as Accenture, BearingPoint, Fujitsu, GlaxoSmithKline, IBM, Royal Mail, The National Archives of the United Kingdom, US Department of Treasury, and Virgin Media.

About AIIM ( - The Enterprise Content Management Association

AIIM is the international authority on Enterprise Content Management (ECM) -- the tools and technologies used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM enables four key business drivers: Continuity, Collaboration, Compliance, and Costs.

For over 60 years, AIIM has been the leading non-profit organization focused on helping users to understand the challenges associated with managing documents, content, records, and business processes. Today, AIIM is international in scope, independent, implementation-focused, and, as the representative of the entire ECM industry -- including users, suppliers, and the channel -- acts as the industry's intermediary.

As a neutral and unbiased source of information, AIIM serves the needs of its members and the industry by providing educational opportunities, professional development, reference and knowledge resources, networking events, and industry advocacy.

Contact Information

  • Contact:
    Beth Mayhew
    Director of Marketing
    Email Contact

    Atle Skjekkeland
    Vice President
    Email Contact

    AIIM - The ECM Association
    1100 Wayne Avenue, Suite 1100
    Silver Spring, MD 20910