SOURCE: AtHoc

September 14, 2007 08:30 ET

Air Force Reserve Command Completes Deployment of AtHoc IWSAlerts to 37 Air Force Bases and Units Supporting Over 76,000 Personnel

Deployment of Emergency Management System Reaches AFRC Personnel Across the United States Using Centralized, Network-Centric Architecture

BURLINGAME, CA--(Marketwire - September 14, 2007) - AtHoc, Inc., the leader in network-centric emergency notification systems, today announced the Air Force Reserve Command (AFRC) has successfully completed deployment of AtHoc IWSAlerts™ at 37 of its 42 Air Force bases and tenant units throughout the United States. Now more than 76,000 AFRC personnel are better protected and rapidly accessible in times of emergency or recall.

The command purchased IWSAlerts in May 2007 to create a command-wide, network-centric emergency management system (EMS) for emergency notification and personnel accountability. Now deployed, IWSAlerts is used to alert AFRC personnel throughout the country when an emergency event occurs -- including 30,000 active duty personnel and 46,000 reservists and civil service employees. The system is capable of reaching all online personnel within three minutes by leveraging the command's IP network.

"Following the difficulties in reaching personnel after Hurricane Katrina, we began looking at EMS systems to provide emergency notification and personnel accountability. Two-way communications during a crisis is important for any command, but for one as large and widespread as the Air Force Reserve Command, it's absolutely critical," said Colonel John Hayes, CIO of AFRC. "Now that the system is deployed, we're much better able to alert and mobilize our personnel and account for them during emergencies."

The AFRC EMS works within the command's existing network to deliver alerts to networked devices, including desktops, laptops, PDAs, cell phones and land phones. All forms of alerting are managed and triggered through IWSAlerts' unified management system, combining a network alerting system (NAS) and a telephony alerting system (TAS). Future phases will also integrate the base's Giant Voice outdoor loud speakers into the system for comprehensive unified alerting.

Instead of installing servers and software at each base, AFRC installed IWSAlerts at command headquarters. From this centralized location, and using the IP network, AFRC supports command personnel distributed across the country. The rollout was done incrementally, with an average of one base per day being brought online across 29 states. By having the AFRC bases use the system, the command achieves benefits such as centralized management and reduced system maintenance, consistent training, and standardized emergency procedures at the command level.

Through secure and permission-based networked access, command post operators at each AFRC base or tenant unit can access the system and activate alerts to their personnel, either on base or off-site. AFRC commanders are also able to activate command-wide alerts or target appropriate personnel across multiple bases.

"We deployed AtHoc IWSAlerts in a centralized fashion across the command in order to benefit from faster emergency responses, improved consistency across the numerous locations and increased visibility for commanders on force status," said Robert Tharp, AFRC EMS program manager. "This enterprise-class, command-wide approach was far more cost effective than independent, base-by-base deployments, and it reduced our costs per base by more than 50%, including additional cost savings in training, maintenance and other operations."

"As AFRC wraps up the command-wide deployment of IWSAlerts, the footprint of the AtHoc systems across the Air Force increases significantly. AtHoc now has a presence at about 70% of all U.S. Air Force bases in the United States," said Guy Miasnik, president and CEO of AtHoc. "With our enterprise-class capabilities, we're able to offer our customers the flexibility to operate on multiple different levels -- from the local command post up to the command headquarters level and beyond."

About AtHoc

AtHoc is a recognized leader in providing enterprise-class, network-centric emergency notification systems to military, government and commercial organizations for physical security, force protection and personnel accountability. Millions of end users worldwide, in organizations such as the U.S. Air Force, U.S. Army, U.S. Navy, Hawaii State Civil Defense, U.S. Patent and Trademark Office, Boeing, PricewaterhouseCoopers and eBay rely on AtHoc's unified management systems for their emergency alerting and critical communication needs. AtHoc has partnered with market leaders including Microsoft, Northrop Grumman, Siemens, Avaya and others, to bring our notification solutions to market.

For more information on AtHoc, please visit http://www.athoc.com.

Contact Information

  • Contact:
    Ivy Eckerman
    Spire Communications
    (540) 373-2963
    Email Contact