SOURCE: Nimsoft


February 24, 2009 09:00 ET

Airlines Reporting Corporation Reduces Costs With Nimsoft

Proactive Monitoring Drives SLA Compliance, Increased Customer Satisfaction and New Revenue

REDWOOD CITY, CA--(Marketwire - February 24, 2009) - Nimsoft, the Big 4 alternative for performance and availability monitoring, announced today that Airlines Reporting Corporation (ARC), the premier provider of financial settlement solutions for the travel industry, has chosen Nimsoft for proactive, real-time monitoring of their IT infrastructure. ARC processes more than $8 billion of transactions per month and needed a robust, scalable monitoring solution to protect their critical applications and customers' confidential data. Only Nimsoft offered an enterprise-class solution capable of providing detailed performance trending and SLA compliance reporting while lowering overall operating costs and improving customer satisfaction. Additionally, the web-based, historical reporting offered by Nimsoft enabled ARC to expand existing data analysis services and generate additional revenues.

"As the financial backbone to the global travel industry, ARC needed a monitoring solution that could scale to meet our needs while providing the proactive reporting functionality capable of identifying problems before they impact end users," commented Michael Tarajos, Application Engineer of ARC. "Nimsoft's historical trending analysis establishes benchmarks of what's normal and what's not -- enabling us to identify issues earlier, reducing the overall cost of monitoring while improving customer satisfaction."

Nimsoft monitors the end-to-end performance and availability of IT infrastructure and services with more than 100 dedicated probes supporting most major operating systems, servers, networks, applications and databases. Nimsoft dashboards provide users with tailored views that show the real-time status of IT and critical business services. From simple up/down testing of network devices and application servers to detailed performance trend analysis and SLA compliance reporting, Nimsoft provides the real-time data necessary to ensure always on performance.

"The increased visibility Nimsoft provides has added the equivalent of one FTE by allowing our team to focus on the most important issues," added Tarajos. "In addition to reducing our TCO (Total Cost of Ownership), Nimsoft's web-based historical reporting has allowed us to generate additional revenues from our data warehouse by enabling us to expand existing data analysis services beyond simple fraud protection."

Nimsoft is the fastest growing systems management company in the world due largely to its ease of use, rapid implementation and compelling Return on Investment (ROI). Nimsoft reduces the cost of monitoring while improving visibility into IT performance and highlighting its contribution to the business.

"In today's challenging economic climate, businesses are looking for a highly scalable performance and availability monitoring solution that can be delivered and operated at fraction of the cost of traditional solutions," commented Gary Read, president and CEO of Nimsoft. "Nimsoft is dedicated to delivering a highly effective solution that increases efficiencies and drastically reduces costs."

About ARC

ARC is the premier provider of financial settlement solutions and data and analytical services for the travel industry. Airlines, travel agencies, corporate travel departments, railroads, and other travel suppliers process more than $77 billion annually through ARC's world-class settlement system, making it the financial backbone of travel distribution. ARC COMPASS®, the leading, trusted source for travel transaction information, powers data and analytical tools that help ARC customers make confident business decisions. ARC is an airline-owned company that builds on values of integrity, teamwork, innovation, cost-effectiveness, and excellence. For more information, please visit

About Nimsoft

Nimsoft is the fastest growing provider of next generation performance and availability monitoring solutions for the complete physical and virtualized IT infrastructure. The Nimsoft solutions redefine the standards for ease of use and speed of deployment -- providing outstanding return on investment and unparalleled customer satisfaction. Over 750 customers in 30 countries rely on Nimsoft solutions to monitor their IT based business applications and services. These customers include mid-market and global organizations, such as Barclays Capital and Amway Corporation, Bay Area Rapid Transit, Ladbrokes, MTU Aero Engines, TriNet, TRW Automotive, and hundreds of leading managed service providers such as CDW Berbee, Easynet and Rackspace Managed Hosting. For more information, visit

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