Aizan Technologies

Aizan Technologies

December 03, 2007 11:00 ET

Aizan Technologies and Hosted Communications Ltd. Harnesses Power of Hosted Communications for Competitive Advantage

Canadian Firms To Gain Competitive Advantage

TORONTO, ONTARIO--(Marketwire - Dec. 3, 2007) - Aizan Technologies (www.aizan.com) announced it has signed a value added reseller agreement with Hosted Communications Ltd. (www.hostedcommunications.ca). Both companies will harness the power of hosted solutions and telephony for enterprises worldwide. Aizan Technologies provides enhanced voice applications and hosted IVR services. Hosted Communications Ltd. provides hosted voice and messaging services, enabling its customers to better serve their clients and workforce.

"We are bringing competitive advantages to large and small enterprises through the power of Aizan's unique hosted telephony solutions," says Michael Girard, President Hosted Communications Ltd. "By deploying today's best-of-breed hosted solutions, it allows our customers to gain greater access to larger markets and serve their customers quicker and more efficiently. It also delivers scales of economy and optimizes the customer care experience - four key considerations.

"It's all about increasing customer satisfaction," adds Girard. "We're proud to be part of the Aizan team. With this partnership, we offer a comprehensive understanding of our customers' business requirements. Our solutions handle, manage and administer inbound calls, emergency and non-emergency notifications as well as business continuity/ disaster recovery programs."

Hosted Communications Ltd. will resell Aizan's advanced messaging solutions to its customers, each with diverse communications requirements. Its' consultative sales approach provides their customer technical aid and support to enhance the ways in which they communicate.

"With more than 50 years of combined telephony experience, we offer a full suite of solutions to enhance and streamline communications for companies - large or small," says Tom Schmidt, President, Aizan. "Our approach to inbound and outbound call management solutions is congruent with Hosted Communications' approach. We look forward to delivering the benefits' of our solutions worldwide."

"Our collective goal is leveraging existing staff to provide enhanced customer service from the office, field or home," adds Girard. "We do this by providing scalable and flexible solutions in a unique hosted, pay-for-what-you-use model. Because the applications are hosted, there is no need for on-premise hardware, software or additional telephony and network infrastructure. This allows our customers to focus on their core business rather than technology. It also ensures significant increases in customer service levels and resulting in a solid ROI."

About Aizan Technologies

Established in 2000, Aizan Technologies offers hosted enhanced voice solutions to a huge spectrum of customers focused on fast and secure communications. The company's solutions include Hosted Contact Centre, Preemptive Network Call Routing, Network Telephony Load Balancing, Queuing, Emergency Messaging, One-Number-for-Life and Business continuity solutions. Industry leading 360 degree communications are provided via carrier class centers on Aizan's national network using the company's own leading technology. For more information, please visit www.aizan.com.

About Hosted Communications

Hosted Communications Ltd. focuses on applying leading edge technology to communication challenges. Creating reliable, scalable and cost-effective hosted solutions that enhance the way companies communicate with their customers and business partners. A consultative sales approach partnered with leading edge technology and unsurpassed focus on customer service enhances business success. For more information, please visit www.hostedcommunications.ca.

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