SOURCE: Akken

Akken

April 11, 2012 12:08 ET

Akken Launches Customer Center to Provide Users With Best Practices and Information About the Akken Staffing Platform

The Akken Help Center Includes Video Tutorials, FAQs and Platform Documentation

NASHUA, NH--(Marketwire - Apr 11, 2012) - Akken, the staffing efficiency improvement specialists, today announced its Akken Help Center, a robust and comprehensive portal where users can get answers to frequently-asked questions, watch video tutorials, submit system enhancement requests and see the latest Akken happenings. The Akken Staffing platform is a fully integrated front and back office software solution. It improves communication and productivity with a 360 degree view of your entire business.

"The Akken Help Center is easy to navigate, user friendly and provides up-to-date news about Akken, It also provide access to its blog and information about changes made to the platform," said Matt Barouh of Aerostaff, a talent acquisition services firm that focuses on the Aerospace and Defense industry.

"We wanted to provide our users with an easy and flexible platform allowing them to learn more about Akken Staffing," said David Priddle, Director of Customer Success at Akken. "The Akken Help Center is easy to use. We have created a search engine where whole or partial words and phrases can be used to find all occurrences of the information desired. From the search results it is easy to select and automatically link to your area of interest."

"The new Help Center is full of useful and helpful information that answers all of my questions on a daily basis. The updated search option allows users to dig down into the content found within the Akken Help Center to find any relevant data that I can use to walk myself though any process within Akken," said William Rose, a 40-year veteran of the staffing industry and the owner of the Eclipse Professional Services.

Additional features of the Akken Help Center include:

  • Answers to frequently asked questions
  • Video tutorials of the Akken Staffing platform
  • Quick topic selection capabilities: All information is categorized and links to detailed information bring you immediately to the specific area of interest providing you with quick answers
  • An area to submit system enhancement requests
  • Helpful workflow documents

To access the Akken Help Center, go to http://help.akken.com

About Akken
Akken is the staffing efficiency improvement specialist that helps staffing and recruiting companies to increase their revenue, decrease costs and manage their risk. Thousands of staffing and recruiting companies are struggling to manage several point solutions to run their business and suffering by losing valuable time and resources by using these point solutions. Akken's vision is to provide its cloud-based all-in-one platform to these companies to centralize their information, improve performance and profitability by automating their "fill-to-bill" process. Hundreds of staffing and recruitment firms are successfully running their businesses on the Akken Staffing™ platform. For more information please visit www.akken.com or call 1-866-590-6695. Join us on LinkedIn.

Contact Information

  • Pattie Mercier
    Carlton PR & Marketing
    978-807-2972
    Email Contact