SOURCE: Akorri

April 21, 2008 09:00 ET

Akorri Delivers Enhanced Management Toolset for Virtualized Data Centers

New Best Practices, Chargeback and Forecasting Tools Enable Cross Domain ITIL Process Management

LITTLETON, MA--(Marketwire - April 21, 2008) - Akorri, Inc., the leader in performance management for the virtualized data center, today announced a set of new features that help enable cross-domain ITIL process management as part of the company's flagship BalancePoint 2.0 software platform. BalancePoint delivers the infrastructure performance, cross-domain troubleshooting, and capacity management to support ITIL best practices in Service Level, Problem and Incident, Availability, Capacity, and Continuity Management. This new toolset includes Best Practice Analysis, Chargeback Analysis and Storage Capacity Forecasting, and is included in the standard BalancePoint product at no additional charge.

--  Best Practice Analysis checks whether IT configurations are operating
    in accordance with established best practices, and highlights problem areas
    so that IT managers can address hidden problems in complex virtualized
    environments before they impact business applications.  Without using
    agents, BalancePoint collects information about configuration, performance,
    and utilization across databases, servers and storage systems, and uses a
    rules engine to check customer configurations against a set of industry-
    standard and vendor-specific best practices.  In particular, BalancePoint
    evaluates Oracle database and enterprise storage system configurations to
    ensure that systems have been deployed correctly and that common
    configuration problems have been avoided. Violations can be reported on
    demand or on a regularly scheduled basis.  A BalancePoint Best Practice
    Analysis report can be automatically emailed to database, system, and
    storage administrators, or fed into enterprise trouble ticket systems to
    initiate corrective action.
--  Chargeback Analysis provides key utilization metrics across VMware,
    server and storage resources that can be used to drive operational cost
    accounting.  In virtualized environments pools of shared resources are
    created that can be difficult to fairly measure and charge back to end
    customers.  The new chargeback analysis feature leverages BalancePoint's
    database of information about configurations and utilization levels to
    clearly identify the resources being used by each application or virtual
    machine.  BalancePoint provides not only VMware server metrics, but also
    storage utilization metrics for a wide range of storage vendor platforms.
    BalancePoint's advanced analytical model correlates system utilization data
    to specific applications, and provides proprietary Akorri Key Performance
    Indicators that can form the basis of advanced chargeback methodologies.
    Chargeback reporting is automatically generated on demand or on schedule
    for input into enterprise costing systems.
--  Storage Capacity Forecasting generates an analysis of when storage
    capacity allocated to each VM, server, or application will reach a specific
    threshold or be fully consumed. This capability leverages BalancePoint's
    configuration database and cross-domain correlation capabilities to roll up
    capacity utilization trends by VM or server, and is helpful in planning for
    future growth and storage capital spending requirements.

"ITIL implementations often fail because organizations don't have a single, holistic view of the data center that helps coordinate the ITIL processes across multiple teams and applications," said Stephen Elliot, Research Director at IDC. "Tools that can provide a single, cross-domain view as well as deep drill down analytics of performance in the virtualized data center will best support ITIL best practices."

"Server and storage virtualization have reached critical mass in both small and large data centers, but production-ready tools for making these new technologies work have been a major gap," said Tom Joyce, President and CEO of Akorri. "We built these new capabilities into BalancePoint to help IT managers deploy virtualization in real world data centers. Our goal is to give them the tools they need to get the job done. For IT organizations that are using the IT Infrastructure Library®, or ITIL, to formalize their management procedures, BalancePoint can be used to enable changes in workflow and processes that will save time and money. Many companies have already made BalancePoint a key part of their daily activities for performance troubleshooting, capacity planning, and change management."

About Akorri

Akorri cross-domain performance management software with advanced analytics provides automated visibility and analysis across IT silos to help enterprises fix problems, optimize utilization, and improve performance in the virtualized data center. Akorri BalancePoint software provides visibility into the root cause of performance issues through deep drill down into server and storage resources, and the ability to understand both server and storage virtualization. BalancePoint enables IT organizations to optimize performance and capacity to meet service level objectives at the lowest possible cost. For more information, visit

Akorri, BalancePoint, Cross-Domain Analysis and the Akorri logo are trademarks of Akorri, Inc. All other trademarks used or mentioned herein belong to their respective owners.

Contact Information

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    Red Javelin Communications, Inc.
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