SOURCE: American Logistics Company

American Logistics Company

June 05, 2012 11:00 ET

ALC Contracted Driver Recognized by the Orange County Transportation Authority for Exceptional Service

During the First Quarter of 2012, John Hayes Received Four Compliments From Passengers Participating in the Agency's ACCESS ADA Paratransit Program

SANTA ANA, CA--(Marketwire - Jun 5, 2012) - American Logistics Company (ALC), a national passenger transportation management company, today announced that one of its contracted drivers, John Hayes, is the recipient of an "Exceptional Service Award" from the Special Needs Transit Advisory Committee (SNAC) of the Orange County Transportation Authority (OCTA). The award was presented to Mr. Hayes during a quarterly meeting of the committee held on Tuesday, May 22.

"Hayes is the ninth ALC contracted driver to be recognized by OCTA's Special Needs Transit Advisory Committee for providing exceptional service to the agency's ACCESS ADA paratransit passengers," said Craig Puckett, president, ALC. "We are delighted to join him in celebrating this honor, and believe that this marks another important milestone in our service record with OCTA, serving to further validate the ALC Coordinated Transportation Model, while clearly demonstrating the positive impact that our driver selection and training programs are having on the level of service that we provide to our transit agency partners and their special needs passengers."

As an independently contracted driver for ALC, Hayes has been providing transportation services to OCTA's ACCESS passengers since July 2010. During that time, he has received 10 compliments from passengers, four of which were received during the first quarter of 2012. While serving OCTA's ACCESS passengers, he has achieved and maintained an exceptional on-time performance rate of 97%. Hayes is a native of St. Louis, Mo., and started working in the transportation services business at the recommendation of another driver who identified his potential for success.

When asked about his favorite aspect of working in the transportation services business, Hayes said, "If I have done my job with great care, consideration and respect, my passengers will continue to ask for me. Just seeing a bright smile on their face makes my day, and I'm especially proud when they tell me that I am their 'favorite' driver."

The SNAC advises OCTA about issues that relate to OCTA fixed-route transit and paratransit services for customers with special transportation needs. Citizens representing a broad base of disabilities and senior citizens in the county, selected by the OCTA Board of Directors, comprise the 34-member committee.

To learn more about ALC's Coordinated Transportation Model for paratransit services, visit www.AmericanLogistics.com or call (866) 999-3371.

About ALC
ALC is a national passenger transportation management company focusing solely on special needs transportation. ALC's Coordinated Transportation Model™ leverages community-based resources to serve transit agencies, school districts and the healthcare industry. Through the use of proprietary transportation management and trip optimization technology, ALC provides high quality, innovative transportation services that raise the bar for efficiency, cost-effectiveness, passenger safety and driver accountability. By partnering with community-based resources to fulfill the transportation needs of its clients, ALC contributes to the success of local economies by ensuring that dollars spent on transportation services remain in the community. Additionally, ALC's innovative transportation solutions contribute to an overall reduction in the carbon footprint of any transportation program, due to a reduction in the size and number of vehicles required.

For more information, visit www.AmericanLogistics.com.

Contact Information

  • Media Contacts:
    Gregg Prettyman
    Director of Marketing
    American Logistics Company, LLC
    (866) 999-3371 x261
    Email Contact

    Suzanne Collier
    Suzanne Collier Public Relations
    (714) 572-1498
    Email Contact