February 15, 2011 11:00 ET

All-New Infor Sales and Operations Planning Solution Helps Companies Profit Through Periods of Intense Demand Variability

Integrated Workflows Automate, Synchronize and Accelerate Global Decision Making to Help Customers Increase Margins and Gain a Competitive Edge

ATLANTA, GA--(Marketwire - February 15, 2011) - Infor, a leading provider of business application software serving more than 70,000 customers, today announced the general availability of Infor Sales and Operations Planning (S&OP) version 1.0. Infor S&OP is an entirely new solution, purpose-built by Infor for the unique needs of manufacturers, suppliers and distributors. These companies are increasingly challenged to quickly, accurately and more profitably adjust operations to address shifting demand as the global economy improves. The solution provides unprecedented capabilities for creating, managing and using electronic workflows that address every major stage in the S&OP process, allowing global teams to gain consensus and make higher-confidence decisions faster. It is the first dedicated S&OP solution to integrate extensive "what if" scenario building tools directly into decision-making workflows. This allows teams to model potential changes based on up-to-date demand data, choose the action that results in the highest potential increase in revenue or margin, then finalize and populate the changes automatically across the global supply chain.


  • Infor S&OP is available for purchase now, with variable pricing based on implementation scope and complexity.
  • It is a standalone software solution that can be used independently, or integrated with supply chain management systems from Infor and most third-party providers.
  • The solution provides benefits in the following key areas:
    • More accurate alignment of supply with demand -- Workflows tightly integrate data from throughout the global supply chain, providing clear visibility into current demand trends, historical demand levels, and key indicators of potential near-term demand shifts. Using this data, teams can collectively make proactive decisions that better align production and distribution with the biggest opportunities for revenue, and more quickly adjust operations based on earlier insight into demand variability.
    • Increased opportunity for top-line revenue and higher margins -- Infor S&OP integrates extensive financial data and impact modeling directly into workflows, enabling users to safely see the potential cost, margin and profit impact of their decisions instantly, before the changes are implemented. Teams can then confidently make the most profitable choice.
    • More value from capital assets and the company's workforce -- Through more informed decisions based on accurate and up-to-date demand data, customers can more closely align the use of production, fulfillment and other key supply chain assets with the most profitable market opportunities. This can significantly contribute to gross margin levels by maximizing revenue for specific product lines, while simultaneously reducing costs through more intelligent asset utilization.

What Heineken Says
"We have been working with Infor for many years on areas such as supply chain planning and factory scheduling and we are looking forward with great interest to the new S&OP solution that Infor brings to market," said Johan Smits, manager of the S&OP Global Rollout Program at Heineken.

What Aberdeen Says
"Aberdeen research has identified that Best-in-Class performers with respect to Sales and Operations Planning gain significant advantage over Average and Laggard performers on key business metrics like forecast accuracy, cash-cash cycles, gross profit margin and customer service levels," said Nari Viswanathan, vice president and principal analyst, Aberdeen. "Technology plays a key role in enabling today's complex and dynamic S&OP processes. Infor's S&OP solution is unique in terms of being designed, engineered and developed from the ground up with robust business process management, business intelligence and alert management capabilities."

What We Say
"For decades manufacturers have struggled with how to best align operations with demand, and today that challenge is greater than ever," said Bruce Richardson, chief strategy officer, Infor. "What is needed is an entirely new way of thinking and acting on the problem. The true solution must align manufacturing, sales, finance and operations around the most profitable and achievable build plan. That is what we mean by the 'New Generation of S&OP' and that is what Infor is delivering for our customers today."

Additional Resources

About Infor
Infor is a leading provider of business applications, with over 8,000 employees serving over 70,000 customers in 125 countries. Infor focuses on two core beliefs: the importance of constant innovation and the value of laser focus on its customers. Infor delivers software that is simple to buy, easy to deploy, and convenient to manage. Infor's focus on automating key business processes and integrating over 70 acquisitions of proven and widely deployed application products has served its customers well. These customers include:

  • 8 of the top 10 aerospace companies
  • 9 of the top 10 high tech companies
  • 9 of the top 10 pharmaceutical companies
  • 80 of the top 100 automotive suppliers
  • 19 of the top 35 retailers
  • 9 of the top 20 electrical distributors
  • 4 of the top 5 brewers 
  • Over 1,100 apparel and footwear companies
  • Over 1,100 state and local government agencies
  • Over 3,000 financial services companies
  • Over 7,000 machinery manufacturers

For additional information about Infor, please visit

This announcement reflects the direction Infor may take with regard to the specific product(s) described herein, all of which is subject to change by Infor in its sole discretion, with or without notice to you. This announcement is not a commitment to you in any way and you should not rely on this document or any of its content in making any decision. Infor is not committing to develop or deliver any specified enhancement, upgrade, product or functionality, even if such is described in this announcement and even if such description is accompanied by words such as "anticipate," "believe," "expect," "intend," "may," "plan," "project," "predict," "should," "will," and/or similar expressions. Many factors can affect Infor's product development plans and the nature, content and timing of future product releases, all of which remain in the sole discretion of Infor. This announcement, in whole or in part, may not be incorporated into any contractual agreement with Infor or its subsidiaries or affiliates. Infor expressly disclaims any liability with respect to this announcement.