SOURCE: Allianz Global Assistance USA

Allianz Global Assistance USA

February 02, 2015 09:00 ET

Allianz Global Assistance Named as Finalist in 2015 Stevie® Awards for Sales & Customer Service

RICHMOND, VA--(Marketwired - February 02, 2015) - Allianz Global Assistance USA, a leading provider of travel insurance and travel assistance, has been named a Finalist in the categories of Contact Center of the Year and Customer Service Department of the Year in the ninth annual Stevie® Awards for Sales & Customer Service, and will ultimately be awarded a Gold, Silver, or Bronze Stevie Award in each category.

The Stevie Awards organizes several of the world's leading business awards programs including the prestigious International Business Awards and the new German Stevie Awards. The final results will be announced on Friday, February 27 at the Bellagio Hotel in Las Vegas. 

More than 1,900 nominations from organizations of all sizes and in virtually every industry were evaluated in this year's competition, an increase of 27% over 2014. Finalists were determined by the average scores by 139 professionals worldwide, acting as preliminary judges. Entries were considered in 54 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 50 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Business Development Achievement of the Year; and categories to recognize new products and services and solution providers.

"We're extremely proud to be recognized by the judges at the prestigious Stevie Awards for our strong focus on delivering the best possible customer service," said Deloress Wellman, VP of Financial Services at Allianz Global Assistance USA. "More than anything, this recognition is a terrific tip of the hat to our dedicated customer service representatives who continuously embrace our tagline, 'How Can We Help?'" said Wellman, who is charged with managing the delivery of outstanding customer service.

"The Stevie Awards for Sales & Customer Service continues to be the fastest-growing of our international awards programs," said Michael Gallagher, president and founder of the Stevie Awards. "The sheer number of nominations is matched by the increasing quality of those nominations. We congratulate all of this year's Finalists and wish them well in the next phase of judging."

Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.StevieAwards.com/Sales

The Stevie Awards are conferred in six programs: The American Business Awards, the German Stevie Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Asia-Pacific Stevie Awards. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com, and follow the Stevie Awards on Twitter @TheStevieAwards.

Allianz Global Assistance USA

Allianz Global Assistance USA (AGA Service Company) is a leading consumer specialty insurance and assistance company. We insure 16 million customers annually and are best known for our Allianz Travel Insurance plans. In addition to travel insurance, Allianz Global Assistance USA offers event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. The company also serves as an outsource provider for in-bound call center services and claims administration for health insurers, property and casualty insurers, and credit card companies.

For more information about Allianz Travel Insurance plans, please visit allianztravelinsurance.com or Like us on Facebook at Facebook.com/AllianzTravelInsuranceUS.

Contact Information

  • Media Contact:
    Daniel Durazo
    804.673.7175