SOURCE: Alorica


March 29, 2012 17:00 ET

Alorica Secures New Client

Company Selected for Its Nearshore Site and Service Expertise

CHINO, CA--(Marketwire - Mar 29, 2012) - Alorica (, a leading provider of customer management outsourcing solutions, announced today that it has recently won new client business to be delivered from its nearshore facility in Dominican Republic. The recent win quickly follows Alorica's announcement last month of adding another new logo to its client portfolio.

"We are excited to have won this new opportunity and we are committed to delivering award winning service to our clients' customers," said Bob Luke, Executive Vice President of Alorica. "Our tenured and educated Dominican Republic employees and the nearshore location continue to offer our clients an advantageous solution with a competitive edge. The Dominican Republic site has proven its ability to deliver operational excellence and continues to outperform the competition," commented Luke.

Alorica's investment in Dominican Republic has provided new opportunities for hundreds of people and for many business partners in the local community. Earlier this year, Alorica opened up an onsite free daycare facility for employees' children providing a convenient childcare solution with educational opportunities.

"Alorica takes pride in creating opportunities for our employees, our clients and for the communities in which we reside," added Luke. "We look internally first to promote and provide career growth experiences and advancement opportunities. It's not just a job, we offer a long-term career."

For more information on Alorica, or to apply for a job please visit

Alorica is a leading provider of customer management outsourcing solutions spanning the entire customer lifecycle. From customer acquisition and sales, customer care and support, to logistics and fulfillment, Alorica offers a seamless customer experience across all service channels. Alorica's award-winning Business Process Outsourcing services span both the Business-to-Consumer (B2C) and Business-to-Business (B2B) sectors across all industries for Fortune 1000 companies. Headquartered in Chino, California with over 20,000 employees in 40 domestic, nearshore, and offshore customer management centers, Alorica offers the proven industry experience and know-how to provide a total customer management solution. For more information, please visit

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