SOURCE: Alorica

Alorica

Alorica

July 28, 2011 18:28 ET

AloriCares Hires Disabled Veterans to Support AT&T's International Care

Teleworking Allows Employees to Handle International Customer Calls From Home

ATLANTA, GA--(Marketwire - Jul 28, 2011) - AloriCares, a division of Alorica, announced the hiring of more disabled veterans to provide customer service for AT&T's International Care, which provides technical support for AT&T subscribers roaming anywhere in the world.

AloriCares was established with AT&T in late 2010 to provide customer care services staffed entirely by veterans with disabilities. The new hires joined the initial team of disabled veterans, 60 percent of whom suffer from combat-related trauma, in early July. AloriCares developed solutions to meet the employees' special needs on a case-by-case basis, allowing them to work from dedicated workspaces within their homes.

"We are very pleased to help AT&T's International Care segment," said Chairman and CEO of Alorica, Andy Lee. "By working with AT&T we are able to provide more jobs for disabled veterans during a time when it has been so difficult for them to find quality employment."

"At AT&T, we are honored to help disabled veterans, who gave so much for our nation, by helping AloriCares to provide employment opportunities so they can continue to lead independent and productive lives," said Debbie Storey, AT&T senior vice president for talent development and chief diversity officer. "We're proud to have these veterans help our customers."

Interested candidates may go to www.aloricajobs.com or contact Sherry Mason at 678.322.5031 for more information.

About Alorica Inc.
Alorica is a global leader in delivering BPO Customer contact management solutions. Alorica provides a variety of advanced customer contact management solutions such as customer care, technical support, sales, collections and social media services for Fortune 1000 companies mainly in the communications, technology, media, financial services, government, healthcare, automotive, retail and consumer product verticals. Alorica's specialty is providing flexibility to its clients while delivering high quality service. Headquartered in Chino, California with nearly 20,000 employees enterprise-wide housed in over 35 global contact management centers, Alorica provides unprecedented client support and attention. Alorica supports several customer communication channels including voice, email, chat and social media from onshore, near shore and offshore facilities. Additionally, Alorica provides fulfillment services and reverse logistics services through its U.S. logistics centers. For more information, please visit www.alorica.com.

Contact Information

  • Media Contact:
    Danel Kuhlmann
    Alorica Communications Director
    Phone: 951.662.1670