PHILADELPHIA, PA--(Marketwired - Jan 23, 2014) - Alteva (NYSE MKT: ALTV), a premier provider of hosted Unified Communications as a Service (UCaaS), was named a finalist in the eighth annual Stevie® Awards for Sales & Customer Service, and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program.
The awards are presented by the Stevie Awards, which organizes several of the world's leading business awards shows including the prestigious International Business Awards and the new Asia-Pacific Stevie Awards.
The final results will be announced during a gala banquet on Friday, February 21 at the Bellagio Hotel in Las Vegas, Nevada. Finalists from the U.S.A. and several other nations are expected to attend.
More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year's competition, an increase of 36% over 2013. Finalists were determined by the average scores of 129 professionals worldwide, acting as preliminary judges. Entries were considered in 43 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 43 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Coaching Program of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.
To consistently deliver on the Company's commitment of meaningful value, Alteva uses a dedicated white-glove team at Alteva's Unified Technical Support Center, solely focused on delivering a best-in-class customer experience. Alteva's support team strives to be providers of knowledge, services and tools that simplify communications and enable business productivity. "Delivering meaningful value to our customers is the utmost priority to Alteva," said Kathryn Cancel, Director of Customer Service, Alteva. "I'm so proud of my team. Their intiative and willingness to help a customer is second-to-none."
More than 100 members of seven specialized judging committees will determine the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging, to take place January 27 - February 5.
"In a record-breaking year for nominations, the judges saw extraordinary quality in the achievements portrayed in these Finalist nominations," said Michael Gallagher, president and founder of the Stevie Awards. "The final judges should enjoy reading and evaluating such a treasure trove of excellent work."
"Alteva prides itself on the highest level of customer service and support," said William Birnie, CMO, Alteva. "Our team is available 24x7x365, and located throughout the United States. That's a huge differentiator."
To learn more about Alteva, visit http://www.alteva.com. You can also follow Alteva on LinkedIn and Twitter @AltevaInc.
Alteva (NYSE MKT: ALTV) is a premier provider of hosted Unified Communications as a Service (UCaaS) that significantly enhances business productivity and efficiency. Alteva's UCaaS solution integrates and optimizes best-in-class cloud-based technologies and business applications to deliver a comprehensive voice, video and collaboration service for the office and mobile workforce. Alteva is committed to delivering meaningful value to our customers through a consistent, high quality and unified user experience across multiple devices, platforms and operating systems. These attributes have positioned Alteva as a leading hosted communications provider and the partner of choice for a growing number of business customers nationwide and internationally. To learn more about Alteva, please visit www.alteva.com. You can also follow Alteva on Twitter @AltevaInc or LinkedIn.
About The Stevie Awards
Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. A sixth program, the German Stevie Awards, will debut later this year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.StevieAwards.com.
Sponsors and supporters of the eighth annual Stevie Awards for Sales & Customer Service include the BusinessTalkRadio Network, Competence Call Center, and ValueSelling Associates.