PHILADELPHIA, PA--(Marketwire - Oct 18, 2012) - Alteva, a leading cloud-based Unified Communications (UC) solution provider and subsidiary of Warwick Valley Telephone Company (
AbelCine provides equipment sales and rental, financing, repair, digital media services, technical consultation and education from its headquarters in New York City and a newly expanded office in Burbank, CA, as well as sales and training from its Chicago, IL office. Alteva's Hosted Solution seamlessly ties the three locations together, allowing internal extension-to-extension dialing, the ability to transfer calls between offices, and integrate Salesforce.com within the system. Most of all, Alteva's solution allows for greater mobility by allowing staff to switch a call from a desktop handset to a cell phone without interruption.
According to Valerie Brauckman Burgess of TelecoWorks, a certified Unified Communications Channel Partner and AbelCine's consultant, "AbelCine eliminated its dynamic T-1 based MPLS network and moved all traffic to more efficient Ethernet fiber. The move to fiber decreased overall network costs, increased bandwidth and was easier to manage. Alteva's support team managed the migration to the cloud, including porting the customer's phone numbers, scheduling turn-ups and end-user training."
Nathaniel Bonini, Director of Services & Information Technology for AbelCine, said, "We wanted bandwidth and consolidation, and Alteva was a good choice because of its redundant network built on the BroadSoft platform. The key factor in choosing Alteva is that they provide solid support. There is always someone on the other end of the phone when we need them."
"This move was the first series of steps to make a great communications system available to the whole company, mobilize our field force, and provide modern telephony services to the staff. Our goal is to give our clients the best customer support available -- and mobility is a factor. The ability to manage voicemail via email is a big contributor to the efficiency of the entire company."
About Alteva
Alteva, a WVT Communications Group company and cloud-based Unified Communications (UC) solution provider headquartered in Philadelphia, offers the most reliable network, the most responsive and proactive customer service and the best value to its customers. It delivers cloud-based UC solutions including Voice over IP phone systems and service (VoIP PBX), hosted Microsoft Communication Services, fixed mobile convergence, and advanced voice applications for the desktop. Alteva's service requires minimal installation and configuration while eliminating monthly phone and on-premise system maintenance charges, reducing overall communication costs and enabling organizations to improve productivity. By combining Alteva's voice service with Microsoft Communication Services products, including Microsoft Exchange, Office Communication Server (OCS), and SharePoint, Alteva's customers receive a true, high-quality, voice-enabled UC solution that easily integrates with existing business applications. Based in Philadelphia, Alteva is North America's largest provider of enterprise hosted VoIP, and provides hosted UC solutions to businesses in all 50 states and four continents. For more information about Alteva, visit http://www.altevatel.com, the Alteva YouTube channel at http://www.youtube.com/AltevaLLC, follow us on Twitter @AltevaInc or call 1-877-258-3821.