SOURCE: AltiGen Communications, Inc.

AltiGen Communications, Inc.

September 20, 2016 06:05 ET

AltiGen Announces Its New UC Cloud, Combining Hosted Skype for Business With AltiGen's Natively Integrated Cloud Contact Center Solution

SAN JOSE, CA--(Marketwired - Sep 20, 2016) - AltiGen Communications, Inc. (OTCQX: ATGN), a leading provider of Microsoft-based Cloud Unified Communications solutions, announces the availability of AltiGen UC Cloud, an innovative cloud solution combining the capabilities of Hosted Skype for Business integrated with our MaxACD Cloud Contact Center, delivered as a fully managed service.

Skype for Business is the industry's leading Unified Communications platform, providing Instant Messaging & Presence, Voice & Video Calling, Desktop Sharing, Web Conferencing and Mobility in a single integrated solution. AltiGen further enhances those capabilities with our MaxACD Contact Center, a suite of advanced routing and queuing applications natively integrated with Skype for Business and Office 365. The entire solution is delivered from the AltiGen Cloud as a fully managed service. 

AltiGen's UC Cloud solution offers compelling value for our customers, including:

  • No CapEx requirements with our monthly service plans
  • Improved operational efficiency leveraging AltiGen's cloud infrastructure
  • Simplified management via AltiGen's web-based admin control panel
  • Lower costs versus on premises deployments of Skype for Business
  • Fully leverages our customers' investments in Office 365 plans

According to Bruce Ward, VP of Business Strategy with Peters and Associates (www.peters.com), a Microsoft partner, "Many of our customers want to take advantage of the capabilities offered by Skype for Business, but have not been able to do so due to the expense and complexity of an on premises deployment. AltiGen's UC Cloud is the ideal solution, enhancing the capabilities of both Skype for Business and Office 365 with a complete Enterprise UC and Contact Center solution, combined with the simplicity of a managed cloud service." 

"With more and more organizations adopting Skype for Business to replace their proprietary PBX systems, there is a growing demand for business-critical features like advanced auto attendant along with intelligent routing and queuing capabilities," said David Tang, Vice President of Cloud Solutions at AltiGen. "Delivered as a fully managed cloud solution, MaxACD integrated with Skype for Business provides the business critical communications capabilities required to meet the needs of both SMBs and large enterprises."
AltiGen's UC Cloud, delivered in conjunction with our network of Microsoft certified business partners, is currently available in the United States with future plans to expand to the UK and Europe. To learn more about AltiGen's UC Cloud and how it extends valuable features to Skype for Business and Office 365, please visit www.altigen.com.

About AltiGen Communications
AltiGen Communications, Inc. (OTCQX: ATGN) is a leading Microsoft Cloud Solutions provider delivering fully managed Unified Communications services combining Hosted Skype for Business, Enterprise Cloud PBX, and Innovative Cloud Contact Center applications with seamless integration to Skype for Business and Office 365. Our unique and feature rich UC Cloud solutions are designed to deliver business-critical communications capabilities required by SMBs through enterprise organizations. AltiGen's worldwide headquarters is in Silicon Valley, California. For more information, call 1-888-ALTIGEN or visit us at www.altigen.com.

Trademarks
Copyright 2013 AltiGen Communications, Inc. All rights reserved. Product names, logos, brands, and other trademarks featured or referred to within this press release are the property of their respective trademark holders.

Safe Harbor Statement
This press release contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, including, without limitation, statements regarding the continued effectiveness of our MaxACD Contact Center integrating with Skype for Business and Office 365, and its ability to provide compelling value for our customers.

The forward-looking statements contained in this press release are also subject to unknown risks and uncertainties, including but not limited to, risks related to AltiGen's limited operating history. For a more detailed description of AltiGen's performance, please refer to AltiGen's audited Annual Report filed with the OTCQX over-the-counter market for the fiscal year ended September 30, 2015. Since these statements involve risks and uncertainties and are subject to change at any time, the Company's actual results could differ materially from expected results. Forward-looking statements speak only as of the date the statement was made. The Company does not undertake any obligation to update any forward-looking statements.