SOURCE: AltiGen Communications

AltiGen Communications

October 22, 2014 08:05 ET

AltiGen Enhances Interoperability With Polycom

Extending Advanced AltiGen Features on Polycom VoIP Phones to Increase Business Productivity and Efficiency

SAN JOSE, CA--(Marketwired - Oct 22, 2014) - AltiGen Communications, Inc. (OTCQX: ATGN), a leading provider of premise and cloud-based IP-PBX and Contact Center solutions, today announced that Polycom's full range of business-class VoIP phones are now optimized for deployment with the company's entire product line. AltiGen's advanced phone features are now available on Polycom's VVX, SoundPoint and SoundStation series phones when deployed with AltiGen's MaxCS Private Cloud, Softswitch SaaS and premise-based solutions. 

"The pairing of AltiGen's innovative feature set with the best in class Polycom VVX phones is a dream come true," said David Wright, CIO of Cels Enterprises, a privately held woman's footwear company with headquarters in Los Angeles, California. "We could not be happier with this release."

"We are pleased to take our interoperability with AltiGen to the next level," said Patrick Ferriter, Vice President of Solutions Management, Endpoints. "Polycom is focused on developing solutions that position our customers for success. Polycom's cost-effective, easy-to-use business communications devices, when paired with Altigen's premises-based cloud solutions, allow organizations of all sizes to stay connected through high-quality audio experiences in any setting."

By leveraging Polycom's APIs, the following phone features are now enabled on Polycom VoIP phones to work seamlessly with AltiGen's Cloud and premise-based MaxCS IP-PBX and Contact Center solutions.

Basic Features

  • Centralized Admin
  • Call control using phone device
  • Call control using MaxClient
  • Multiple Call Handling Enhancements
  • Multiple Call Waiting Enhancements
  • SIP TLS/SRTP Support
  • Voicemail and MWI

Advanced Features

  • Busy Lamp Field
  • Line Park
  • Answering Device from Client
  • Auto Answer from Client
  • Do Not Disturb Synchronization
  • Polycom phone Group Paging

"With this enhanced integration with Polycom, our customers now have the flexibility to choose a full range of state-of-the-art, feature-rich VoIP phones to deploy with their AltiGen solution," said David Tang, AltiGen's Vice President of Cloud Services. "The ability to utilize advanced AltiGen business features on cost-effective Polycom phones enables businesses to improve their business communications and increase productivity."

The new advanced AltiGen feature support on Polycom phones is available in AltiGen's MaxCS 7.5 software release, which also includes additional features like T.38 Fax over IP and G.722 HD voice support.

About AltiGen Communications
AltiGen Communications, Inc. (OTCQX: ATGN) is a leading provider of premise and cloud-based IP-PBX and Contact Center solutions. Having more than 10,000 customers around the world, AltiGen solutions are designed for high reliability, ease of use, seamless integration to Microsoft infrastructure technologies, and are built on a scalable, open standards platform. AltiGen's worldwide headquarters is in Silicon Valley, California. Local sales, service and support are provided by AltiGen's worldwide network of over 300 certified partners. For more information, call 1-888-ALTIGEN or visit the web site at www.altigen.com.

Trademarks
Copyright 2013 AltiGen Communications, Inc. All rights reserved. Product names, logos, brands, and other trademarks featured or referred to within this press release are the property of their respective trademark holders.

Safe Harbor Statement
This press release contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, including, without limitation, statements regarding the successful interoperability with Polycom VoIP phones and how the advanced AltiGen features on Polycom phones enable businesses to improve their business communications and increase productivity.

The forward-looking statements contained in this press release are also subject to unknown risks and uncertainties, including but not limited to, risks related to AltiGen's limited operating history. For a more detailed description of AltiGen's performance, please refer to AltiGen's audited Annual Report filed with the OTCQX over-the-counter market for the fiscal year ended September 30, 2013. Since these statements involve risks and uncertainties and are subject to change at any time, the Company's actual results could differ materially from expected results. Forward-looking statements speak only as of the date the statement was made. The Company does not undertake any obligation to update any forward-looking statements.