SOURCE: AMS Services

November 12, 2008 08:15 ET

AMS Builds on Proven Record With Release of AMS 360 Version 3.0

Enhanced Commercial Lines, New Dec Page Views and Benefits Integration Highlight Release

BOTHELL, WA--(Marketwire - November 12, 2008) - AMS Services, a leader in insurance agency automation, today announced the release of AMS 360® version 3.0. AMS 360 is an advanced Internet-based agency management solution used by more than 28,000 users in over 2,100 agencies. The updated solution builds upon AMS Services' extensive history of providing agencies with proven technology for higher productivity and revenue growth.

"In these unsure times, independent agencies are looking to increase productivity and reduce costs, while positively impacting customer satisfaction," said Lisa Bukowitz, senior product manager, AMS 360. "In light of this, agencies are looking to reduce fixed costs, eliminate unnecessary spending, explore new revenue sources or markets and take extra steps to improve customer communications. The enhancements offered in the AMS 360 v3.0 release were conceived with these business optimization measures in mind."

AMS 360 v3.0, which has been rolled out to 200 customers and 3,000 users this week, includes enhancements that enable agencies to drive better customer service, increase revenue per agent and improve their operational efficiency. With a superior user interface that reduces seven separate processing screens down to one AMS 360 v3.0 offers an industry-leading approach to information access. Highlights include:

--  Commercial lines enhancements -- improved commercial lines workflows
    improve data access, simplify data entry and enable agents to more easily
    manage customer service processes. Servicing commercial lines policies
    becomes quick and easy so agency staff spends less time in the application
    and more time with customers.
--  Integration with the BenefitPoint management system -- integration at
    the policy level means that customers can extend benefits services to
    existing customer and expand their business into the less volatile benefits
    market with a single, integrated solution set.
--  Import/export of data schedules -- directly import data schedules into
    AMS 360 and automatically detect changes, identify errors or new
    information required and simplify the endorsement process.  Reduce clerical
    errors, save time, and provide superior customer service by offering a list
    to clients for easy audit at any time, but especially at renewal.
--  Large agency value -- the AMS 360 web services application programming
    interface (WSAPI) is offered to provide a secure architecture to seamlessly
    access data directly from AMS 360 for import and export to other systems.

"AMS 360 v3.0, with features like the multi-faceted dec page view, will provide great gains in efficiency for our agency," said Joyce Sigler, VP, administration, Jones & Wenner Insurance Agency, Inc. "A single click provides access to customer information without having to drill through multiple screens. Our support people will be able to quickly provide better customer service and our sales people will have an instant view of potential opportunities. The impact on our business will be significant."

Built from the ground up specifically for the needs of independent insurance agencies, AMS 360 helps agencies drive new business and ensure renewal business is managed effectively. Unmatched integration with Microsoft Outlook means producers can quickly develop mailing lists and submit proposals using a familiar business productivity tool. Improved renewal and cross-selling reports allow agents to easily identify opportunities, quickly review policies with customers, and ensure customers have the right degree of coverage for their needs. With AMS 360 v3.0, agencies can reinforce their value as a trusted insurance advisor.

Visit to see the latest product information on AMS 360, learn about additional customer success stories and schedule a meeting with an AMS Services representative.

About AMS Services

Vertafore, Inc. d/b/a AMS Services is dedicated to helping independent insurance agencies achieve maximum performance and operational efficiency. The business offers a comprehensive, insurance-specific solution for managing critical business activities, including agency management, rating, benefits, performance management and carrier connectivity. With more than 150,000 users in more than 15,000 agencies, as well as 600 carrier partners, AMS Services is a proven market leader providing the strategy and scalability to help independent agencies excel now and in the future. For more information about AMS Services, please visit

AMS and BenefitPoint are trademarks of Vertafore, Inc. The names of actual companies, business units and products mentioned herein are trademarks of their respective owners.