SOURCE: AMTELCO

April 30, 2007 15:11 ET

AMTELCO's RED ALERT System Speeds the Notification Process for Healthcare and Higher Education Organizations

Web Site Hits at www.redalertsystem.com Increased Over 350 Percent Following the Tragedy at Virginia Tech

MCFARLAND, WI -- (MARKET WIRE) -- April 30, 2007 -- AMTELCO's RED ALERT system gives healthcare and higher education organizations a fast method for notifying personnel in disaster and emergency situations. RED ALERT saves time for staff, reduces errors, and speeds the organization's overall response time.

Healthcare and higher education organizations around the country are currently using RED ALERT to provide alerts for:

--  Staff Shortages
--  Code Calls
--  Campus Lockdowns
--  Contingency Planning
--  Scheduled (and Unscheduled) Events
--  Evacuations
--  Weather Emergencies
--  Network Outages
--  Student Safety
--  Meeting and Event Reminders
--  Contact Information Updates
--  Countywide Drills
    
Because the system is so easy to set up and use, RED ALERT is also widely used in other industries, including finance, education, energy, general business, pharmaceutical companies, and is also being reviewed by several government agencies.

According to AMTELCO President Tom Curtin, "The development of the RED ALERT system is a direct result of our response to our customers' needs. We work very closely with the markets we serve, including Healthcare and Higher Education, to provide solutions based on their unique communications needs."

For fast notification in any situation, RED ALERT can notify personnel via e-mail, pager, SMS text messaging, wireless message, automated phone call, and fax. Depending on each organization's specific needs, RED ALERT can notify using one, or multiple methods, or can broadcast alerts to all devices, helping ensure that recipients are immediately notified, no matter which device they currently have.

RED ALERT is a Web-based system, allowing the appropriate personnel to trigger alerts, monitor alert progress, and make administrative updates from virtually anywhere. Alerts can also be triggered by phone calls, automated processes, such as database or e-mail updates, or scheduled to occur on a specific date and time. For automated phone call notifications, recipients can hear a prerecorded greeting, or a text-to-speech message, including the location, when they are needed, and more. Recipients can easily respond to confirm the alert was received, and also to specify an ERT (estimated response time). To help ensure security, RED ALERT includes various security levels, including passcode access, permission levels, as well as requiring recipients to enter their user ID and passcode for secure notifications.

About AMTELCO

As a leading provider of innovative customized CTI (Computer Telephony Integration) call center solutions for over 30 years, AMTELCO has an installed based of over $400M worldwide. AMTELCO's 1Call Division is the leader in developing and installing systems and applications designed for the specific needs of the healthcare call center marketplace.

For more information on AMTELCO's RED ALERT system, and to set up a personal demo, call (800) 380-7345, (608) 838-4194, visit www.redalertsystem.com, or e-mail redalert@amtelco.com.

Contact Information

  • Contact:
    Matt Everly
    (608) 838-4194