SOURCE: Anderson Plumbing, Heating & Air

Anderson Plumbing, Heating & Air

May 28, 2013 11:15 ET

Anderson Plumbing, Heating and Air's General Manager, Debbie Williams, Earns Nexstar® Network Certification

SAN DIEGO, CA--(Marketwired - May 28, 2013) -  San Diego plumber and HVAC specialist, Anderson Plumbing, Heating and Air announced that General Manager Debbie Williams has completed the Nexstar® Network training certification. The Nexstar program is a comprehensive program designed to certify service professionals in the best practices for company management.

According to Mary Jean Anderson, president of Anderson Plumbing, Heating and Air, "We are very proud of Debbie's accomplishment in becoming a certified General Manager. This is a huge personal commitment of time with in-class training as well as about 80 hours of online classes. As our company continues to grow, it is extremely important that our leadership team has the tools it needs to manage that growth in the best possible way to meet the needs of our employees, our vendors and our customers."

"We've already implemented many practices from the Nexstar® Network program. We have great personality assessment tools that we've used to improve work productivity, teamwork and communication. We also have taken action steps to maximize my interactions when working with different personalities and work styles of our managers," said Williams.

"My favorite part of the training included specific program outline that allows me to meet with each manager weekly and be able to hold them accountable to weekly goals," added Williams.

The Nexstar® Network mission is to guide and develop independent plumbers, HVAC specialists, and electrical companies to be the best in customer service, profitability and employee satisfaction. As a member-owned organization, dues stay in the organization to build contractor education, training and business programs.

Anderson Plumbing, Heating and Air has been serving San Diego County since 1978 and specializes in plumbing installation and repairs for both residential and commercial including drains, water heaters, trenchless sewers and pipe repairs. Anderson Plumbing Heating and Air offers 24-hour emergency service to the greater San Diego area. Visit their website at for more info.

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