SOURCE: AnswerNet


December 07, 2010 09:47 ET

AnswerNet Now Certified as PCI Compliant

Teleservices Leader Offers Increased Payment Processing and Data Security

WILLOW GROVE, PA--(Marketwire - December 7, 2010) - AnswerNet, a leading multi-site provider of inbound, outbound and e-bound Contact center services, has completed the certification process for Level 1 PCI-DSS (Payment Card Industry Data Security Standard, known as PCI) compliance.

AnswerNet's PCI compliance not only ensures highly secure payment processing, it also offers clients and their customers peace of mind knowing that their information is protected for a wide variety of applications such as product sales, recalls, emergency response situations, hotlines and e-commerce transactions.

"PCI compliance significantly reduces the risk of fraud and theft, which in turn can save our clients thousands of dollars in lost revenue and time," says AnswerNet President and CEO Gary A. Pudles. "Achieving PCI compliance is an important part our continuing investment in, and commitment to, our network security infrastructure. Our customers and their clients should never have to spend one moment being concerned about the security of their data when working with AnswerNet."

Created as a guideline to help organizations prevent credit card fraud and various other financial security threats, PCI compliance is mandated by all major credit card companies, including VISA, MasterCard, American Express and Discover. The certification validation was completed by Trustwave®, an industry leader in PCI certification procedures.

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About AnswerNet:
As the world's largest telemessaging firm, AnswerNet provides full service inbound, outbound and e-bound contact center and fulfillment solutions. AnswerNet operates over 50 contact centers within the continental United States and Canada, providing a vast range of systems to optimize order entry, telephone answering services, sales, lead qualifications, market research and other contact management solutions for a client base of over 35,000. Processing over 60 million contacts annually, AnswerNet has been recognized for a number of awards, including Inc. Magazine's Annual "Inc. 500/5000" List of Fastest Growing Private Companies and Customer Interaction Solutions magazine's Top 50 Teleservices Firms.

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