September 15, 2011 08:30 ET

AOTMP Report: Study Proves That Effective Telecom Invoice Auditing and Optimization Practices Drive Considerable Cost Savings

INDIANAPOLIS, IN--(Marketwire - Sep 15, 2011) - AOTMP today announced the release of its latest report titled "Enterprise Performance Series: Audit and Optimization." Representing findings from 209 enterprise professionals across 22 different industry sectors, the new report spotlights the financial and operational savings that enterprises can realize through audit and optimization activities.

When it comes to managing the fixed and mobile telecom environment, the elements of audit and optimization are two of the most common activities performed by enterprises today. AOTMP research indicates that together these activities represents over 60% of all fixed and mobile financial savings gained with formal telecom expense management (TEM) and wireless mobility management (WMM) programs.

"Companies are identifying more errors on their fixed and wireless telecom invoices. On average, 11% of total telecom dollars invoiced contain some type of error as compared to only 9% three years ago," says Timothy C. Colwell, senior vice president of global information management at AOTMP. "As this report shows, invoice auditing and optimization best practices can drive considerable savings for an organization."

AOTMP's report explores audit and optimization activities while providing key benchmarks from which current state telecom environments can be measured. The report answers the following questions.

  • What percentage of fixed and mobile telecom invoices are audited each month?
  • What is the average recovery success rate when disputing invoice errors with service providers?
  • How frequently are enterprises optimizing their fixed and mobile environments?
  • What additional financial benefit is gained by optimizing the telecom environment more frequently?

To download a complimentary summary of the research findings from this report, purchase the full publication, request a consultation, or view a comprehensive listing of all annual studies identified within AOTMP's 2011 Research Agenda, visit

AOTMP, an information services company, is a leading authority on driving efficiency and performance into enterprise fixed and mobile telecom environments. Working hand-in-hand with both enterprises and industry suppliers, AOTMP leverages information to drive results. Organizations seeking to reach peak performance turn to AOTMP's industry thought leaders, global knowledge, proprietary performance index, certification programs, and unparalleled benchmarking data for a complete environment management approach. For more information, visit

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    Jeremy Ecenbarger
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