APAC Customer Services, Inc. Adding Over 275 Employees in Green Bay, WI

Fortune 500 Clients Drive Job Growth; Community Leaders Tout Expansion


BANNOCKBURN, IL--(Marketwire - Nov 26, 2012) - APAC Customer Services, Inc., a leader in global outsourced services and solutions, announced today that it plans to add approximately 275 new employment positions in its Green Bay, Wisconsin, location effective immediately. The expansion is for multiple Fortune 500 clients in the Technology and Financial Services Sectors. These new positions are available at the on-site location, as well as work-at-home.

With this expansion announcement, APAC's Green Bay operation now manages customer service programs for several Fortune 500 Companies supporting all facets of the customer support experience, ranging from sales, service, order tracking, product support, and financial care. The immediate openings in Green Bay focus on inbound customer service. All positions will receive customized training related to technical skills, company background, and product information. Employment opportunities include both entry-level and operations support staff. The positions are full time and include multiple shifts. Comprehensive health (including dental and vision), a 401K program, and other benefits are offered to eligible employees. In addition to a competitive salary, individuals may also earn incentive pay based on individual and team goals.

Jim Schmitt, Mayor, Green Bay, stated, "We are very pleased APAC Customer Services has continued its expansion in Green Bay. We have worked closely with the company and its leaders to ensure this opportunity is a benefit for all constituents, including the citizens of Green Bay, APAC's clients, and APAC. This growth is a great credit to our community and we are looking forward to working together with APAC going forward to make this expansion a mutual success for all."

Chris Arendt, General Manager, APAC Customer Services, stated, "We are extremely excited about the opportunity to expand in Green Bay. This expansion is a testament to the quality of our team in Green Bay, as well as the demonstrated capabilities to support our clients. Our 14-plus year relationship with the community in Green Bay will continue to grow and offer enhanced career opportunities for our current and new employees."

If you are interested in exploring a job in Green Bay, you can apply for a career with APAC Customer Services www.apacjob.com/greenbay or call our recruiters at 920-433-4858. In addition, there will be an open house at the APAC location November 26, 27 and 28 from 9 a.m. to 6 p.m. The center is located at: 301 N. Adams Street, Green Bay, WI, 54301 (located in the Baylake Bank Building, Downtown Green Bay).

About APAC
APAC Customer Services, Inc. is a global leader of Customer Care business process outsourcing (BPO) services and solutions including sales, customer care, technical support, and back-office services. APAC Customer Services' clients include some of the most recognized brands in the world across all major market verticals. APAC operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe, Africa and Asia. APAC provides end-to-end, multi-channel customer lifecycle support across the world. APAC Customer Services, Inc. is an equal opportunity employer. For more information, visit APAC's website at www.apaccustomerservices.com.

About EGS
Expert Global Solutions, Inc. (EGS) is the holding company for APAC Customer Services, Inc. and NCO Financial Systems, Inc. EGS is a fully scaled and global partner serving all aspects of the CRM and ARM customer lifecycle, offering clients the unique complement of scale and a customized service delivery platform. EGS is an equal opportunity employer. For more information, visit EGS's website: www.egscorp.com.

Contact Information:

Company Contacts:
APAC Customer Services, Green Bay
Chris Arendt
920-433-4883

APAC Customer Services
Christine Reilly
Marketing Director
847-227-7900