SOURCE: APAC Customer Services, Inc.

APAC Customer Services, Inc.

October 29, 2013 12:58 ET

APAC Customer Services, Inc. Continues Expansion in the Quad Cities

Company Plans Nov. 6 Job Fair and Aims to Hire 300 Full-Time, Benefit-Eligible Professionals by Year's End

DAVENPORT, IA--(Marketwired - Oct 29, 2013) -  APAC Customer Services, Inc., a leader in global customer care outsourced services and solutions, continues its plans to expand in the Quad Cities through the addition of 300 new positions.

APAC is holding a career fair on Wednesday, Nov. 6, with the goal of hiring 300 professionals by year's end to work at their call center in Davenport, Iowa. The jobs are full-time positions that offer competitive pay and are eligible for health and dental coverage as well as 401(k) plans and other valuable benefits. In some instances, performance-based bonuses may also be available. While the majority of the new positions are Customer Service Representatives, there are also some opportunities available for leadership and management-related posts.

Tara Barney, President and CEO of the Quad Cities Chamber of Commerce, stated, "APAC is a long-time employer in the Quad Cities and these new jobs will have a positive spin-off impact as people spend their paychecks on food, gas and entertainment. The Chamber has worked with APAC for many years. They continue to be a great part of our local economy, providing over 1,200 jobs within the region." APAC is part of EGS, a global company with vast resources. According to the Bi-State Regional Commission, it is the ninth-largest employer in the community.

The APAC call center in Davenport currently serves clients in the automotive, healthcare, publication and telecommunications industries. The APAC team is proud to offer employment opportunities to ambitious individuals who bring the right skills to the table, according to Davenport General Manager Scott Bonetti. "Being able to hire in this economy is an accomplishment in itself. To be able to hire for 300 benefit-eligible positions that will give back to our Quad City community is something we are very pleased about," stated Bonetti. "We are pleased to offer great opportunities to expand services for our clients and new employment for those seeking a positive, productive work environment."

APAC is promoting this hiring push in a striking way. They're kicking things off with a Pumpkin Bash at the local call center in Davenport on Halloween. That event will be followed six days later by the on-site career fair on Wednesday, Nov. 6, at the APAC facility located at 250 East 90th Street in Davenport. Job seekers will have the chance to meet with hiring managers, tour the facility and learn more about career opportunities with the company. Local pop station B100 is supporting the hiring event via live broadcast and local mayors from the Quad Cities have been invited to attend.

APAC Recruiting Manager Matt Carey stated that the company is "... seeking to hire people who are passionate about providing exceptional customer service experiences, and who are looking for a solid career. They need to have a minimum of six months of customer service experience, possess a high school diploma or GED, and be at least 18 years of age."

Interested job seekers can learn about careers with APAC Customer Services, Inc. online at:

About APAC Customer Services, Inc.
APAC Customer Services, Inc. is a global leader of Customer Care business process outsourcing (BPO) services and solutions including sales, customer care, technical support, and back-office services. APAC Customer Services' clients include some of the most recognized brands in the world across all major market verticals. APAC operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe, Africa and Asia. APAC provides end-to-end, multi-channel customer lifecycle support across the world. APAC Customer Services, Inc. is an equal opportunity employer. For more information, visit APAC's website at

Contact Information

  • Company Contacts:

    APAC Customer Services, Davenport:
    Scott Bonetti
    General Manager
    Email Contact

    Sonia Johnson
    Human Resources Manager
    Email Contact

    APAC Customer Services:
    Margie Morse
    Vice President, Corporate Communications
    Email Contact