APAC Customer Services, Inc. Earns PCI DSS Security Certification


BANNOCKBURN, IL--(Marketwire - April 7, 2011) - APAC Customer Services, Inc. (NASDAQ: APAC), a leader in global outsourced services and solutions, announced today that it has been certified as enterprise-wide compliant with the Payment Card Industry Data Security Standard (PCI DSS) version 2.0 as a Level 1 Service Provider by Tech Lock, Inc.

PCI DSS serves as the most comprehensive, internationally recognized data security standard to protect consumer credit card information from identity theft and fraud. As a Level 1 Service Provider, APAC will undergo an annual onsite assessment by Qualified Security Assessors. This assessment will apply some of the most strict and thorough testing procedures of any regulation or standard.

"With a large portion of our business being credit card-driven, our ability to properly manage and handle customers' highly sensitive information is critical," says Mark McDermott, APAC's chief information officer. "Obtaining the coveted PCI DSS Security Certification demonstrates our commitment to our clients and their customers. Being PCI-DSS certified, we apply extremely stringent processes and procedures to each credit card transaction."

"The fact that APAC was able to so quickly and completely demonstrate full compliance with PCI DSS shows its commitment to data security and consumer privacy," said Tech Lock Chief Security Officer Michael Wright. "APAC has shown once again that it is leading the pack in the contact center and BPO industry."

About APAC Customer Services, Inc.

APAC Customer Services, Inc. (NASDAQ: APAC) is a leading provider of customer care services and solutions to market leaders in healthcare, business services, communications, media & publishing, travel & entertainment and financial services industries. APAC partners with its clients to deliver custom solutions that enhance bottom-line performance. For more information, call 1.800.OUTSOURCE or visit APAC's comprehensive web site at http://www.APACCustomerServices.com.

About Tech Lock, Inc.

Tech Lock, Inc. is a Payment Card Industry Qualified Security Assessor that specializes in holistic and multi-regulatory compliance. Tech Lock is headquartered in Chicago, IL with staff and clients throughout the Americas, Europe and the Asia-Pacific region. For more information visit http://www.techlockinc.com.

Contact Information:

Contact:
Christine Reilly
Director of Marketing
crreilly@apacmail.com