SOURCE: APAC Customer Services, Inc.

APAC Customer Services, Inc.

March 31, 2014 16:30 ET

APAC Customer Services, Inc. Names Davenport, IA Site of the Year

Recognition a Result of Employees' Dedication to Delivering Best-in-Class Service

DAVENPORT, IA--(Marketwired - Mar 31, 2014) - APAC Customer Services, Inc., a leader in global customer care outsourced services and solutions, is pleased to name Davenport as one of its two, as defined by size, U.S. operations Sites of the Year for the second consecutive year. Davenport shares the distinction with APAC's Newport News location. Both sites were selected for their outstanding client satisfaction, commitment to strategic initiatives and dedication to the company's core values.

Davenport Senior Site Director Scott Bonetti expressed his enthusiasm over the award. "I couldn't be more proud of the employees here in Davenport. This recognition is a result of their passion to exceed our clients' expectations and deliver superior service with every customer interaction. In addition to our commitment to clients, we have built an incredible culture here that emphasizes the importance of teamwork and fun in the workplace. I'm honored to work with such a talented and dedicated group of people."

To mark this prestigious award, the site is planning to recognize their 1,200 employees with a special celebration.

In addition to commemorating their success, the Davenport site expects to fill more than 150 positions in the coming weeks. These positions offer a competitive base pay plus bonus potential and are all full-time, benefit-eligible positions (health/dental coverage, paid time off, as well as 401(k) plans).

While the majority of positions are customer service representatives, there are a number of opportunities for leadership jobs including team leaders and a training specialist. All positions will serve clients in one of the following industries: healthcare, telecommunications, publications and automotive.

The APAC Davenport team seeks to hire people who are passionate about providing exceptional customer service experiences, and who are looking for a solid career. Candidates must have a minimum of six months of customer service experience, possess a high school diploma or GED and be at least 18 years of age.

Interested job seekers can learn about careers with APAC Customer Services, Inc. online at: Call 563-285-2860 to make an appointment to apply on-site at 250 E. 90th St., Davenport, IA 52806.

About APAC Customer Services, Inc.
APAC Customer Services, Inc. is a global leader of Customer Care business process outsourcing (BPO) services and solutions including sales, customer care, technical support, and back-office services. APAC Customer Services' clients include some of the most recognized brands in the world across all major market verticals. APAC operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe, Africa and Asia. APAC provides end-to-end, multi-channel customer lifecycle support across the world. APAC Customer Services, Inc. is an equal opportunity employer. For more information, visit APAC's website at

Contact Information

  • Company Contacts:
    APAC Customer Services, Davenport:
    Scott Bonetti
    Sr. Site Director
    Email Contact

    Sonia Johnson
    Human Resource Manager
    Email Contact

    APAC Customer Services:
    Margie Morse
    Vice President, Corporate Communications
    Email Contact