SOURCE: NWN Corporation

NWN Corporation

August 31, 2010 16:36 ET

APHSA Recognizes San Francisco's Benefits Portal for Technology Excellence in Crossing the Boundaries

WALTHAM, MA--(Marketwire - August 31, 2010) -  Today, the American Public Human Services Agency (APHSA) recognized the San Francisco Human Services Agency's (HSA) "no wrong door" benefits portal for "technology excellence in crossing the boundaries." NWN Corporation developed the web-based application that operates BenefitsSF.org for San Francisco.

BenefitsSF.org is a web-based system that allows citizens to check their eligibility and then apply for benefits under a range of human service programs. The benefit programs currently includes SNAP and Medicare, making the system truly cross-boundary. The system enables citizens to enter all their personal information through an easy-to-navigate interview in one of three languages: English, Spanish, or Chinese. The latest release of BenefitsSF.org, allows people to renew or recertify their benefits easily. The solution was developed on a Microsoft platform.

James Buick, the Deputy Director of Economic Support and Self-Sufficiency in San Francisco's Human Services Agency, says, "About two thirds of the people who apply through the system and are approved are new to the system. Forty percent of the applications come in after hours and on weekends." Trent Rhorer, the Executive Director, says, "We knew there was a population -- mostly working families -- who weren't accessing needed nutritional support. What we wanted to do was combine our outreach efforts with technology to demystify the process. BenefitsSF.org is a way for us to be open 24 hours a day."

Says Dr. Jane Linder, Managing Director of NWN Corporation, "Our Smart Government solutions group focuses on connecting the silos in public sector. BenefitsSF.org demonstrates the impact -- it improves service to citizens and it's good for government staff and taxpayers too."

The system is now being expanded to serve additional counties in the greater San Francisco area as well as the state of Oklahoma.

About NWN Corporation

NWN Corporation, a certified woman-owned business, provides clients with a complete range of end-to-end IT services and solutions. The company brings clients the premier services and products in the industry, tailored to their specific needs and situations. These include technologies from Cisco, Microsoft, HP, EMC and many others. Clients include private and public sector organizations in almost every line of work including major banks, universities, manufacturers, hospitals, and state and local government agencies. NWN solutions include Application Development; Data Center and Virtualization; End User Computing; IT Staffing; nCare® Managed Services; Network Infrastructure; Security; Smart Government™; and Unified Communications and Collaboration.

With eleven branches throughout the eastern US, Western US and in Texas, NWN provides IT services and solutions to clients operating locally, nationally and internationally. In addition to corporate headquarters and a branch in Waltham, MA, NWN serves clients with branches in Farmington, CT; Mt. Laurel, NJ; Raleigh, NC; Greensboro, NC; Charlotte, NC; Greenville, SC; Houston, TX; Fresno, CA; Sacramento, CA and Salt Lake City, UT.

Contact Information

  • Press Contact:
    Chari Darneal
    NWN Corporation
    916-366-0708
    Email Contact