LONDON, UNITED KINGDOM--(Marketwired - Nov 8, 2013) - Netuitive, a leading provider of predictive analytics for IT, today revealed findings and comments from an IT industry event -- Solving the Big Data Problem in IT Operations -- held in London this morning.
Hosted by Netuitive and held at BAFTA, the event was attended by more than 70 IT operations and line-of-business executives focused on next generation application performance monitoring (APM) and service management. Attendees and speakers shared views and experiences on what Gartner refers to as IT Operations Analytics (ITOA) that are starting to enable large enterprises to better understand the business impact of IT.
Gartner Research VP and industry expert Will Cappelli discussed how increasingly complex, cloud-based applications and infrastructure are creating a need for "Big Data" IT operations analytics in the enterprise.
Cappelli outlined the primary challenge for large organizations being an inability to correlate and extract value from vast volumes of data from an increasing number of specialized monitoring tools across silos and domains in real-time.
Sometimes referred to as "APM-generated Big Data," this data must be transformed into practical information with a bearing on business activity, customer experience, applications, and infrastructure.
According to Gartner, "IT operations analytics tools enable CIOs and senior IT operations managers to monitor their business operational data and metrics. The tools are similar to a business intelligence platform that business unit managers use to drive business performance. IT operations analytics tools enable users to assess efficiency, optimize IT investments, correlate trends, and understand and maximize IT opportunities that support the business." 1
Also speaking was Paul Horlock, Head of Payments and Service Strategy at Nationwide Building Society. Horlock described how Nationwide, a leader in customer service, is focused on further improving performance of its Faster Payments Platform, a high volume, real time business critical service that impacts virtually all consumer financial services.
"With advanced IT operations analytics as a key constituent, we are developing a sophisticated, cross-silo performance model integrating user experience and IT infrastructure performance, as well as customized business activity monitoring metrics important to the Payments team," Horlock said. "Early results show we have improved visibility into the Faster Payments service, improved root-cause isolation of performance and availability issues, and can now proactively detect anomalies that have the potential to cascade into larger issues and outages."
The demand for IT operations analytics (ITOA) processes, technologies and services has grown significantly during the past two years. Gartner estimates that worldwide spending in this market subsector will surpass $800 million in 2013, which is a $500 million increase from the $300 million spent in 2012. Furthermore, this more than 100% growth rate is expected to continue through 2014, based on the spending plans disclosed to Gartner during recent inquiry-related conversations. 2
Netuitive's patented software, powered by Behavior Learning technology, replaces human guess work with real-time, predictive analytics to help enterprises visualize, isolate and proactively address application performance issues before they impact the business.
"Netuitive is laser focused on advancing our next-generation IT analytics technologies and we are working with the world's largest payment platforms, telcos and banks on enterprise solutions," said Nicola Sanna, CEO of Netuitive. "Only through advanced IT operations analytics can you begin to accurately interpret interrelationships within APM-generated big data to proactively detect problems before critical applications and services are disrupted."
Netuitive is the leading provider of predictive analytics for IT. Netuitive replaces human guesswork with automated mathematics and analysis to visualize, isolate, and proactively address IT performance issues before they impact the business. The world leading companies, including eight of the 10 largest banks, large Telcos and major eCommerce companies rely on Netuitive to proactively manage the performance of their critical applications and underlying IT infrastructures -- physical, virtual and cloud. Industry recognition includes the 2011 "CTO Award for Innovation" from Morgan Stanley, 2013 CODiE Finalist Award for "Best Systems Management Solution," the 2013 EMA Radar Award for "Advanced Performance Analytics," and three "Best of VMworld" awards for Virtualization Management. For more information visit www.netuitive.com
1) Gartner - IT Market Clock for IT Operations Management, 2012 - published 15 August 2012.
2) Gartner - Data Growth Demands a Single, Architected IT Operations Analytics Platform - published: 30 September 2013