SOURCE: Phytel


December 18, 2013 08:11 ET

Arch Health Partners Accelerates Population Health Management With Phytel

Top Performing San Diego-Area Medical Group Prepares for the Future of Value-Based Care

DALLAS, TX and POWAY, CA--(Marketwired - Dec 18, 2013) - Arch Health Partners (AHP), a medical foundation affiliated with Palomar Health, has deployed a comprehensive, Web-based population health management platform from Phytel to improve the health of patients and families across North San Diego County and position the group for success under health reform.

The technology from Phytel, the leader in automated provider-led population health improvement, helps providers identify and better manage high-risk patients, more easily engage them in managing their own health, and prevent costly, unnecessary ER visits and hospitalizations. Rolled out recently to the first of AHP's 90 providers, Phytel analyzes data from electronic health records (EHR) and other enterprise systems, and matches patients against evidence-based care guidelines to find and engage those with gaps in recommended care who are at high risk of acute health episodes.

AHP has deployed numerous strategies to adjust to value-based reimbursement, which rewards providers commensurate with the quality of care they deliver. The strategies have paid off, as AHP was recently named a top performing physician organization for the fourth consecutive year by the California Integrated Healthcare Association (IHA) after meeting or exceeding several quality goals for 2012. But to continue to succeed in a value-based environment, AHP's leaders knew they needed population health and care management tools that exceeded the capabilities offered by their EHR.

After an extensive search, AHP chose Phytel for its industry-leading combination of field-tested solutions that fit clinician workflows, patient engagement tools, and integration with nearly 100 enterprise IT systems.

More than a powerful analytics engine, Phytel is a scalable solution that enables timely, appropriate provider-led interventions with automation built right into providers' workflows. Providers can use Phytel to:

  • Help providers stratify individual health risks and create personalized, automated patient interventions using phone, email and text messaging
  • Encourage targeted populations of patients to schedule recommended visits and engage in their care 
  • Identify variances in care delivery to ensure standard use of best practices
  • Track provider performance against internal or external quality measures, enabling involvement in shared saving incentives
  • Report on quality performance across multiple measures and multiple quality initiatives

Supporting Quotes:

"With value-based reimbursement fast becoming a reality, we asked, how can we cost-effectively improve our patients' health and satisfaction? The answer was Phytel. It lets our care teams quickly and easily identify and focus on patients most in need of our help. And it empowers our patients to become full partners with our providers in improving their health. This is the future of healthcare."
- Scott Flinn, MD, Medical Director, Arch Health Partners

"As we've continued to grow, it has become challenging to manage our clinical data and improve quality scores because we've been doing it all manually. Phytel is helping us manage our population better with automation and real-time clinical data extracted directly from the electronic medical record, so we don't have to wait for quarterly claims reports to find patients with care gaps. Now our quality data gets down to the Practitioner level and their Medical Assistants can get that information, so it can be worked on through daily huddles. In addition, we can use Phytel's automated phone or email messages to reach out and engage those patients before their conditions get worse and they end up in the ER."
-Deborah Schutz, RN, JD, Director of Health Services Management, Arch Health Partners

"We are pleased that Arch Health Partners, recognized as one of the highest-performing physician groups in California, has adopted Phytel's complete population health management solution to accelerate its continuous improvement efforts and drive success against the backdrop of value-based care."
-Steve Schelhammer, CEO, Phytel

About Phytel
The premier company empowering physician-led population health improvement, Phytel provides physicians with proven technology to deliver timely, coordinated care to their patients. Phytel's state-of-the-art registry, which now encompasses more than 30 million patients nationwide, uses evidence-based chronic and preventive care protocols to identify and notify patients due for service, while tracking compliance and measuring quality and financial results. Phytel is ISO 9001:2008 certified, confirming adherence to ISO's internationally recognized Total Quality Management (TQM) standards. For more information, please visit Follow us on Twitter and find us on Facebook.

About Arch Health Partners
Arch Health Partners is a multi-specialty physician group with more than 90 providers at seven locations in Poway, Ramona, San Marcos, Escondido and 4S Ranch. Named a "Top Performing Physician Organization" for the fourth consecutive year by the California Integrated Healthcare Association (IHA), Arch Health Partners is dedicated to improving the patient experience and providing comprehensive, high quality medical care. Services include audiology, breast surgical services, cardiology and vascular care, care management, clinical research, dermatology/cosmetic dermatology, otolaryngology (ear, nose, throat), family medicine, gastroenterology, internal medicine, nutrition services, ophthalmology, orthopedics, pediatrics, physical therapy, radiology services and urgent care.

Contact Information

  • Media Contact:
    Todd Stein
    Amendola Communications for Phytel
    Email Contact