SOURCE: ARCOS, Inc.

ARCOS, Inc.

November 01, 2011 09:07 ET

ARCOS Five-Time Winner of Fast 50 Award

COLUMBUS, OH--(Marketwire - Nov 1, 2011) - ARCOS, Inc. has won its fifth consecutive Fast 50 Award, an annual ranking of the 50 fastest-growing emerging companies in Central Ohio. The Columbus Business First Fast 50 Award recognizes companies for financial growth and performance over the past three years.

Electric and gas utilities as well as power generation plants rely on ARCOS, Inc.'s software-as-a-service (SaaS) platform to automatically find and gather repair crews for emergency and after-hours power restoration.

"We've appeared on the Fast 50 list every year since 2007 in spite of the tough economy and typically slower revenue growth model of SaaS companies," said Mitchell McLeod, president and CEO of ARCOS, Inc. "That's a testament to our focus on utilities and power plants and the clear-cut benefits customers get from the ARCOS System."

For electric utilities, those benefits include cutting as much as 30 minutes off the storm customer average interruption duration index (CAIDI) process. Power plants tap ARCOS's software to automatically program, launch and track a callout that follows complex bargaining unit agreements dictating the order of work. The ARCOS System, in turn, eliminates workplace grievances related to crew callout.

"Behind our financials are stories about our fanatical dedication to customer support," added McLeod. "When utility companies need help with our product, our team responds. One utility company manager joked, 'My only complaint is you respond too quickly. I was getting ready to leave my office for the day and emailed a help-desk request, expecting an email from customer support the next day. Instead, someone from ARCOS called me in seconds.'"

Since the beginning of its fiscal year, January 1, more than a dozen electric and gas utilities as well as power plants have either signed or renewed contracts with ARCOS.

"We believe the new contracts and recurring revenue will, in part, put ARCOS on track for another year of double-digit growth," said McLeod.

About ARCOS, Inc.
Seventeen of the top 25 U.S. utilities rely on the ARCOS Automated Crew Callout and Resource Management System. When the power goes out or other emergency situations occur, the award-winning, web-based ARCOS(SM) System instantaneously finds, assembles and tracks repair crews, thus reducing outage interruptions and improving restoration time for electric, gas and nuclear utilities. Visit www.arcos-inc.com or call 614-396-5500.

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