SOURCE: Arpin Van Lines

Arpin Van Lines

March 07, 2014 16:01 ET

Arpin Van Lines Agent Provides Free Cross-Country Move After Family Scammed by "Rogue" Mover

WEST WARWICK, RI--(Marketwired - Mar 7, 2014) -  Arpin Van Lines agent, Daly Movers, has provided a free cross-country move to a Florida family who had become victim of a moving fraud by another company.

Chip Martin, owner and operator of Daly Movers, based in Garden Grove, Calif., was inspired to help the family when he saw a story reported by KING5.com about Terri and Terrance Thomas who had fallen victim to a common moving scam. The rogue mover had posed as a well-known truck rental company to gain trust before making off with thousands of dollars worth of the family's household goods.

"Their story hit me emotionally and I needed to do something to help these people recover from their loss," said Martin.

The Thomases paid $4,500 to move from Zephyrhills, Fla., to Everett, Wash. They thought they were using a well-known national company. However, after their belongings were taken, the couple could no longer get a hold of the movers. Among the items were some very personal and precious family pictures and mementos.

Detective Robert Rutkowski of the Broward County Sheriff's office successfully tracked down their property. Mr. Thomas flew from Washington to Florida to identify the belongings and put them into storage until the family could save up again to pay for another move.

Chip Martin, representing Arpin Van Lines, contacted the family and offered to move their belongings out of storage in Florida and deliver them free of charge to their new home in Everett, Wash.

Martin, as all prime agents of Arpin Van Lines, belongs to the American Moving & Storage Association (AMSA) ProMover program. AMSA launched ProMover in 2009 as a consumer protection initiative and certification program for movers. It is designed to fight imposters, known within the industry as "rogue operators," by giving consumers an easy way to separate reputable, professional movers from con artists out to make a quick buck at their expense.

"This level of concern for moving consumers -- even when, in this case, they had unfortunately hired a rogue -- is the hallmark of a ProMover," said Linda Bauer Darr, AMSA president and CEO. "It's just the latest example why anyone expecting a safe, reliable move should always look for the ProMover logo."

About Arpin Van Lines:
Arpin Van Lines, headquartered in West Warwick, Rhode Island, is an industry leader in full-service household goods moving for corporate, private residential, government and military customers. With over 100 years of experience and a reputation for excellent service, Arpin Van Lines is the only U.S.-based family-owned and operated moving and storage company that has remained dominant and successful for more than a century. Quality driven and privately-owned, Arpin Van Lines' core philosophy has always been "Creating Customers for Life®." As the official mover of the LPGA and a ProMover-certified member of the American Moving and Storage Association, Arpin Van Lines has over 330 agency locations throughout the United States. Arpin Van Lines is the full-service North American domestic U.S./cross-border arm of the Arpin Group, which also includes Arpin International Group, Creative Storage Solutions, Arpin Associates and Arpin Renewable Energy. For more information call 1-800-343-3500 or visit http://www.arpin.com.

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