SOURCE: Arvato Digital Services LLC

arvato Digital Services LLC

May 10, 2016 08:00 ET

arvato Named as "Execution Powerhouse" in the 2016 Finance and Accounting As-a-Service Blueprint From HfS Research

VALENCIA, CA--(Marketwired - May 10, 2016) -  arvato has been named an 'Execution Powerhouse' in HfS Research's Blueprint Report for Finance and Accounting As-a-Service. This F&A As-a-Service Blueprint covers market size, trends, and direction, as well as analysis of 18 service providers based on execution and innovation.

The report builds on the Progressive F&A BPO report published in 2015, reviewing in more detail the market and service provider adoption of the Eight Ideals of the As-a-Service Economy for redefining the value of sourcing engagements. The report states that arvato is strong in operational excellence and is increasingly combining talent and technology effectively.

"arvato has earned its finance and accounting services pedigree from its long-term, intimate and collaborative client relationships," said Phil Fersht, CEO of HfS Research. "During the 2016 Blueprint research, arvato's clients cited the wealth of knowledge arvato's teams develop on their institutional processes, which HfS views as a major reason why half of its engagements have established gain-share pricing mechanisms. arvato deserves recognition for promoting many of the Ideals of As-a-Service with its unique client approach and dedication to delivery excellence."

arvato was recognized as a service provider with strong O2C capability, a partnering mindset and industry depth. Additional strengths highlighted in the report include:

  • Deep Collaborative Long-term Client Relationships: "arvato partners with most of its clients by making investments such as re-badging, re-aligning existing workforces globally, and investing in pilot programs."
  • Designed Order-to-Cash Incubator: "facilitates clients to test innovative solutions on technology, analytics and processes built by arvato to evaluate whether it is feasible to shift to the new way of working."
  • Passionate Leaders: "Clients frequently cite that arvato's F&A BPO practice is led by passionate leaders which have a strong belief in its unique value proposition to develop and maintain long-term healthy collaborative relationships."
  • Industry Capability: "arvato has marquee clients in retail, e-commerce, insurance, media and government verticals…Its recent stake in Intervalor adds depth and capability in credit and collections for automotive as well."
  • Unique Sales to Cash with F&A, CRM, and SCM Support: "arvato's approach is to consider and support operations from the sale to the close of payment, covering finance, customer service, and supply chain."

 "We are proud to be positioned as an Execution Powerhouse in this report," said Rainer Majcen, CEO for Global F&A at arvato. "This is a reflection of our deep industry and functional knowledge, which has been honed during more than 50 years of F&A BPO experience, and drives our ability to support collaborative client relationships."

Rainer commented, "We believe arvato's placement as an 'Execution Powerhouse' reflects our commitment to continuing to grow our F&A BPO solutions portfolio backed by the quality of our service delivery. Our positioning as an 'Execution Powerhouse' is a reflection of arvato's client-centric approach, industry capability and the strength and passion of our leadership teams."

The findings of the HfS Blueprint report were based on weightages determined by more than 1,100 crowd-sourced responses from a broad range of stakeholders, including F&A enterprise BPO service buyers, F&A BPO service providers, F&A BPO industry influencers (sourcing advisors) and HfS analysts.

The HfS Research Blueprint Report for Finance and Accounting As-a-Service can be accessed here: https://www.arvato.com/hsf-blueprint

About arvato
arvato is an international service provider. Nearly 70,000 employees design and produce innovative solutions for business customers from all over the world, covering a wide range of business processes along integrated service chains. These include Digital Marketing, Financial, CRM, SCM and IT solutions. arvato is a division of Bertelsmann. www.arvato.com/us

About HfS
HfS Research is the leading independent global analyst authority and knowledge community for the business and IT services industry. HfS serves the research and strategy needs of business and IT operations leaders across finance, supply chain, human resources, marketing, customer management, and core industry functions. HfS provides detailed and thoughtful analyst coverage of the various areas that impact successful business outcomes, namely, process automation and outsourcing, global business services frameworks, mobility, analytics, and social collaboration. HfS also focuses heavily on talent acquisition, development, and motivation strategies. HfS applies its acclaimed crowd-sourced Blueprint Methodology to evaluate the performance of service providers in terms of innovating and then executing against those business outcomes.

Contact Information

  • Katya Allison-Alfaro
    Business Communications Manager, North America
    Phone: 916-690-2659
    E-Mail: katya.alfaro@arvato.com