SOURCE: ASG Software Solutions

June 17, 2008 09:12 ET

ASG Creates New Technology to Advance Interoperability and Expand Individual Performance Management Capabilities

Collaboration Results in Connecting Microsoft® System Center Operations Manager 2007 to ASG's Enterprise Business Service Management Solution

NAPLES, FL--(Marketwire - June 17, 2008) - Today ASG Software Solutions unveiled a synergistic technology that expands the performance management capabilities of both Microsoft's and ASG's solution offerings.

The new technology, a direct application programming interface (API) co-developed by ASG and Microsoft, connects Microsoft System Center Operations Manager to ASG's Business Service Platform™ (BSP™). The result is the seamless flow of Microsoft server performance information into ASG's enterprise Business Service Management (BSM) solution.

The new adapter expands ASG's BSP's current performance coverage of mainframe and virtualized IT components, allowing BSP clients to monitor, report and manage the status of both distributed and mainframe environments holistically.

In turn, ASG's BSP empowers Operations Manager clients to improve service levels with keener insight into the typical sprawl of dispersed technologies in modern enterprises. Through ASG's BSP, Operations Manager users gain clear visibility into their distributed infrastructure, including the complex relationships between and among IT components in different locations. This comprehensive, real-time status view, graphically depicted in ASG's BSP dashboards, enables Operations Manager users to proactively manage distributed operational performance and minimize business disruptions.

The pivotal technology that drives this acute visibility is ASG's MetaCMDB™, the federated meta configuration management database (CMDB) and differentiating core of ASG's BSP. Unlike other CMDBs, ASG's MetaCMDB is able to federate to any trusted data source to leverage existing systems management and Configuration Item data stores.

"Microsoft is pleased to see ASG Software Solutions expand their integration to include Microsoft System Center Operations Manager," said Greg Urquhart, General Manager of Microsoft's ISV & National SI Organization. "We are excited to see ASG provide key solutions to help organizations turn their IT infrastructure into strategic assets and streamline the way people do business."

The advantages created by the Operations Manager-BSP interoperability will continue to expand. New developments, already in progress, are expected to allow clients to access any monitoring object within Operations Manager, including individual service status information, for inclusion in ASG's BSP dashboards.

"We are excited to make this announcement because together we can help clients manage their IT environments regardless of their underlying technology," says Jimmy Augustine, ASG VP of Marketing. "We strongly believe that the key to Business Service Management success is being able to federate to any monitoring or discovery tool that clients have in place. Clients demand this and we are the first to deliver." And Augustine says IT leaders can expect more BSM-driven solutions from Microsoft and ASG's development relationship. "We're excited about our relationship with Microsoft, because it's really a 'win-win' for both companies and, more importantly, for our clients. Our job is to take them to the next level, and working with progressive partners will help us achieve that much faster."

About ASG |

Founded in 1986, ASG is a privately held global firm that provides a full range of enterprise software solutions in Metadata, Applications, Operations, Content, Performance, Identity, and Infrastructure Management as well as the Business Service Platform. ASG is headquartered in Naples, Florida, USA, with more than 90 offices serving the Americas, Europe, Middle East, Africa, and Asia/Pacific. ASG's Business Service Platform™ (BSP) is a solution for companies that want to manage their underlying technology and ensure that their IT infrastructure enhances business performance. ASG's BSP goes beyond Business Service Management (BSM) software by using a sophisticated engine to collect information on all IT assets and relates those assets to overall business services as specific configuration items (CIs). In addition, ASG's BSP is a powerful tool to help companies become IT Infrastructure Library (ITIL®) compliant.

Contact Information

  • Contacts:
    Parker Hathcock
    Corporate PR Manager
    ASG Software Solutions
    direct: 239-435-3658
    toll-free: 800-932-5536

    Casy Jones
    Senior Vice President
    Ruder Finn/Chicago
    211 E. Ontario St., 16th Floor
    Chicago, IL 60611