SOURCE: ASG Software

October 13, 2009 09:59 ET

ASG Software Solutions Launches New Applications Performance Safeguard

Newest BSP Solution Ensures Reliable Business-Critical Information Delivery Through ASG-DocumentDirect for the Internet

NAPLES, FL--(Marketwire - October 13, 2009) - To ensure the seamless availability of its customers' Web applications, ASG Software Solutions, the originator of ASG's Business Service Portfolio™ (BSP) and a worldwide leader in business solutions for global enterprises, today announced the release of ASG's BSP-DocumentDirect® for the Internet Application Management. This application will act as a performance safeguard for ASG-DocumentDirect for the Internet (ASG-DDRINT), ensuring that any business-critical Web applications that are created with this solution are available when, where, and how they are needed. This is particularly vital in high-stakes industries, such as banking and finance, where an online banking application malfunction could cost the bank hundreds of thousands of dollars per minute. For successful global e-commerce businesses, revenue losses can reach millions of dollars in just one hour.

ASG's BSP-DocumentDirect for the Internet Application Management solution incorporates ASG's world-class TMON® Web application monitoring technology. This combination allows users to access, exchange, and analyze information across the technology stack while delivering a user-focused view of ASG-DDRINT performance and availability. This gives users an unparalleled understanding of the application and its underlying infrastructure. ASG's BSP-DocumentDirect for the Internet Application Management solution automatically alerts IT administrators to changes in performance so problems can be addressed before they are discovered by end users, reducing customer support calls and improving time-to-resolution of customer support issues.

"We are pleased to expand ASG's BSP solutions for performance management with ASG's BSP-DocumentDirect for the Internet Application Management," said Theresa Kollath, Senior Director of Product Management at ASG. "We understand the increasing importance of Web applications as revenue drivers for our customers and strive to ensure fail-safe access to the content required to support them. With this new solution, our customers can avoid any service interruptions in ASG-DocumentDirect for the Internet and ultimately protect their businesses' information and IT investments."

Supporting Resources

Solution sheets:

ASG's BSP-DocumentDirect for the Internet Application Management

ASG-DocumentDirect® for the Internet

ASG-TMON® for Web-Based Applications

White paper:

ASG Distinctively Positioned to Optimize Web Application Performance (presented by Enterprise Management Associates)

About ASG | www.asg.com

ASG provides software solutions to more than 85 percent of the world's largest companies. Through its comprehensive Business Service Management (BSM) solution, Business Service Portfolio™, ASG is an established BSM provider with a strong heritage in metadata management; information management; applications management; infrastructure, performance and operations management; and service and support technologies. ASG enables clients to reduce costs, improve business-service delivery, and reduce risks. Founded in 1986, ASG is a privately held company based in Naples, Florida, USA, with more than 90 offices worldwide.

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