SOURCE: Aspect Software

Aspect Software

March 17, 2015 15:00 ET

Aspect Customer Trupanion Named Microsoft Visionary Award Winner in the Customer Care Category

ATLANTA, GA--(Marketwired - March 17, 2015) - Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, back-office and award-winning cloud solutions, today announced that its customer, Trupanion, has been named by Microsoft a Visionary Award winner for the Customer Care category for its implementation of Microsoft Dynamics CRM. Winners were announced at Microsoft Convergence in Atlanta, Georgia on March 17.

The awards recognize, honor, and celebrate customer organizations that are achieving outstanding success with their Microsoft solutions.

Aspect Professional Services deployed Microsoft Dynamics CRM integrated with Aspect Hosted and deployed it at Trupanion to give the company incredible business intelligence about their members. Agents use the integrated solutions to record and save information they need to best serve their members. An end to end solution connecting the customer data with the contact center for optimal customer experience. 

About Aspect
Aspect's fully-integrated solution unifies the three most important facets of modern customer engagement strategy: customer interaction management, workforce optimization, and back-office. Through a full suite of cloud, hosted and hybrid deployment options, we help the world's most demanding contact centers and back offices seamlessly align their people, processes and touch points to deliver remarkable customer experiences. For more information, visit www.aspect.com.

Follow Aspect on Twitter at @AspectSoftware. Read our blogs at http://blogs.aspect.com.

Aspect, the Aspect logo, Voxeo and the Voxeo logo are either trademarks or registered trademarks of Aspect Software, Inc. or Voxeo Corporation in the United States and/or other countries. The names of other companies and products mentioned herein may be the trademarks of their respective owners.

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