AssetWorks LLC

AssetWorks LLC

September 13, 2016 09:15 ET

AssetWorks Implements an Integrated Workplace Management System (AiM) at the Times Higher Education University Rankings #1 University in the World, The California Institute of Technology

AiM IWMS Provides the University With the Tools to Optimize Care of Their Facilities

SAN ANTONIO, TEXAS--(Marketwired - Sept. 13, 2016) - At 5:00am on August 29th, California Institute of Technology (Caltech) went live with their implementation of AiM - an Integrated Workplace Management System (IWMS) by AssetWorks.

To optimize the stewardship of their facilities - the team at Caltech selected AiM by AssetWorks as their facility management solution in 2015.

Faced with a facilities management system not configured to support their numerous processes, Caltech facilities employees were forced to use various workarounds to retrofit their system to meet their needs. The outdated system interface was difficult for many employees to navigate, and even with retrofitted systems, their system did not allow facility staff to pull facilites data.

The AssetWorks professional services team worked closely with numerous Caltech process teams to discover their desired outcomes and determine how to best configure AiM to perform those processes. AiM was configured with Caltech's desired performance metrics in mind.

Since implementation:

  • Executives and administrators to view performance quickly and easily.
  • Maintenance technicians receive work orders in the field - eliminating the need to repeatedly log into an application to print orders
  • Customized configuration supports Caltech's innovative processes and unique needs

Steve Hanes, Vice President of Professional Services noted: " Some of Caltech's processes are very innovative. We are proud to support these processes by configuring AiM to perform them correctly."

Over the past year, the teams at AssetWorks and Caltech have worked to implement this robust asset management solution for the facilities at the school. AiM will touch several institutional departments at Caltech, helping over 350 maintenance and operations personnel deliver facilities services and maintenance to 70 main campus buildings comprising 4.2 million gross square feet, including 546,000 gross square feet of residential facilities.

Key members of the implementation include Caltech's Director Maintenance Management and Energy Services Matt Berbee and AssetWorks Senior Project Manager Gil Oswald, who worked tirelessly to get the implementation off the ground.

One of the largest and most successful implementations in the history of the company, this integration is met with much celebration by both the AssetWorks and Caltech teams.

AssetWorks's Vice President of Services, Steve Hanes said: "This was a true team effort on our part. Every group within the company, and many members of our staff had a hand in this in one way or another."

"We are immensely privileged to be entrusted to provide Caltech with a campus-wide IWMS solution," said Tony DeSilvester, Vice President and General Manager, AssetWorks. "Caltech represents leadership worldwide in research and innovation. We're proud to help play a role in preserving Caltech's extensive investments in facilities for both current and future generations of students and researchers."

Founded in 1891, Caltech is a private research university in Pasadena, California, focused on science and engineering. The 125-acre campus is home to 300 tenured faculty, 977 undergraduates, and 1,200 graduate students. The achievements of Caltech faculty, students, and alumni have been recognized with national and international honors including Nobel prizes, National Medals of Science and Technology, and membership in the National Academies. The Institute is home to NASA's Jet Propulsion Laboratory, the Caltech Seismological Laboratory and a network of astronomical observatories. Caltech was #1 in the UK's Times Higher Education World University Rankings for 2013-2014.

AiM from AssetWorks helps organizations reduce costs by promoting better oversight and utilization of facilities and real estate; eliminates management redundancies and proactively manages the workplace; ensures regulatory and fiscal compliance by providing auditable data and complete transparency to enterprise assets; and helps organizations realize their sustainability and business continuity goals.


AssetWorks delivers industry-leading business solutions that help asset- and infrastructure-intensive organizations control capital and operating expenditures, reduce operational complexity, and manage regulatory and policy-driven risk. Leveraging a comprehensive portfolio of software and consulting solutions, we help organizations work more efficiently by improving access to shared asset data, promoting greater transparency across the organization, improving service delivery, maximizing asset availability and uptime and reducing total cost of ownership. Using the latest SaaS and mobile computing technologies, our asset management solutions and domain expertise help organizations eliminate waste, redundancy, and inefficiency. For more information, visit:

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