SOURCE: ASURiO, Inc.

ASURiO, Inc.

February 22, 2010 17:53 ET

ASURiO Inspection Systems Introduces New Customer Self-Service Portal: ASURiO SSP®

New Web Portal Automates Management of Customer Inspection Reports and Communications Improving Efficiency and Customer Service

BOULDER, CO--(Marketwire - February 22, 2010) -  ASURiO Inspections Systems (www.asurio.com), a leading provider of inspections technology for the collection and management of data related to compliance, risk, and assets, today announced ASURiO Self-Service Portal (SSP®) for management and publishing of inspection reports. ASURiO SSP® is designed to optimize the relationship between inspection companies and their customers. Available now to ASURiO Mobile customers.

The ASURiO SSP® is a secure, hosted, Web-based system that AUTOMATICALLY publishes and stores the inspection reports of ASURiO customers in one convenient online location, organized by inspection company branch office, customer, and site of inspection. Inspection businesses can refer their customers directly to the portal, where the customer can log in and access copies of their own inspection reports as needed. They also can communicate with their inspection company via the portal to inquire about invoices, schedule inspections, or authorize deficiency maintenance and/or repairs. This provides additional operational efficiencies for inspection businesses eliminating many hours of administrative time searching for old inspection reports and re-sending them to customers.

Customers have 24/7 access to their own inspection information in one easy-to-search location. ASURiO's SSP® provides customers of inspections businesses with information such as:

  • History of inspections at various locations
  • Scheduled inspections
  • Inspections that yielded deficiency situations requiring maintenance and/or repairs
  • Reprints of existing inspection reports, and much more

ASURiO SSP® also functions as a tool for customers to schedule inspections and communicate with inspectors or with the contractor's accounting department to streamline invoicing as opposed to phone calls, missed voicemails, etc.

ASURiO SSP® offers many benefits

ASURiO's new SSP® improves customer service and satisfaction and fosters efficiencies that can reduce costs, improve profitability, or both:

  • Reduced administrative costs and time spent on non-billable tasks
  • Faster response to customer requests
  • Increased revenue opportunities
  • Supports complex corporate structures
  • Enhanced professionalism & branding
  • Fast-track Implementation (usually less than one week)

"The ASURiO SSP® was developed based on direct requests from customers, who were routinely losing old inspection reports, spending tremendous time on non-billable administrative tasks, and looking for a secure, affordable way to preserve inspection data," said ASURiO President & Founder Frank Hightower. "The ASURiO SSP represents the continuing investment ASURiO is making to improve inspection technology and processes," he said.

About ASURiO Inspection Systems

ASURiO Inc. offers an electronic system that automates and accelerates the process of gathering data in the field, for any type of inspection. The system then automates the management, sharing, and reporting of that data (for compliance with regulations, risk management, or asset management). ASURiO can be reached at (303) 444-1395, or www.asurio.com.

ASURiO Inspection Systems, ASURiO Mobile 3.0, AspectExpert, ASURiO SSP®, and ASURiO Fire Panel Import Utility are trademarks of ASURiO, Inc.

Contact Information

  • MEDIA CONTACT:
    Courtney DeWinter
    DeWinter Comm
    (303) 572-8180
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